Customer Service Representative

Knightly Tours, has a remote, part-time, customer service representative opening. No starting pay is listed.Knightly Tours is a venture capital & private equity company based in Seattle, Washington. We provide high-quality tour and travel services to customers worldwide. Our mission is to offer exceptional customer service and create memorable travel experiences for our customers.

Qualifications

  • Excellent Customer Service skills
  • Strong Customer Support proficiency
  • Ability to address customer concerns in a timely and effective manner
  • Experience in customer experience enhancement
  • Ability to maintain a positive and professional demeanor during interactions with customers
  • Excellent communication skills, both written and verbal
  • Ability to work independently in a remote environment
  • Previous customer service experience in the travel or hospitality industry is a plus

If you are interested you can check the company out on the link above, or to apply, click the LINK here.

What I did Today!

Today I looked at the Further Exploration part of the Remote Connectivity lab and did a remote session between my Windows and Linux VMs. It was really cool to see how even with a proprietary system like RDP can be made to work on non windows machines. I also explored using the NMAP software to get information on various network devices, its amazing what you can find out with the right tools.

What I Did Today

Today I posted several job listings, and then contacted several businesses for our graduation donation project. Unfortunately a major storm in my area meant that I had VERY spotty internet connection, but I was able to research on my phone (which still had a cell signal) while my computer was disconnected. Sometimes you just have to do the best you can under the circumstances!

What I did today:

Today, I practiced typing. We continued to work on our elective projects. I was able to complete my second and third projects, which helped me feel like I accomplished my tasks, as well as learn something from each of the projects worked on. Also, today I practiced sending the delayed email to be delivered on a future date; in which I finished my accountability project. It feels good to get things done.

What I did today

Today I added more job postings to the list. I applied for a couple of those jobs. I edited and completed some entries to the Graduation Project. Sent out six letters for the project. I met with Carrie. I resumed more work on the Trailhead Tutorial.