CTP Skill Center

Gainwell Technologies, has an opening for a full-time, remote, entry-level, call center representative. Pay starts at $27,200/yr – $38,900/yr.

Summary

As a Call Center – Remote US at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable.

What we’re looking for

• 2 or more years of customer service experience in any industry
• Knowledge of basic help desk software, computer software, and Microsoft Office applications
• Strong problem-solving skills to bring inquiries to effective resolution
• Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
• Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

If interested, click the link above to gain more information about Gainwell Technologies, or click the LINK here to apply.

Concentrix, has an opening for a full-time, seasonal, remote, entry-level, customer service representative. There is no starting pay listed.

JOB DESCRIPTION

The Customer Service Representative – Seasonal (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services.

• 1+ years of customer service experience
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Strong computer navigation skills and PC knowledge
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Computer Requirements:
  • Bring your own device – This position does not loan equipment
  • The device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
  • Operating System: Windows 10+
  • RAM: 8GB or higher
  • Processor: Intel i5/AMD Ryzen 5 or higher
• Internet Requirements:
  • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
  • Speeds: 10 Mbps download and 3 Mbps upload or higher
  • While working, you will be required to hardwire with an ethernet cable
• Must reside in the United States or have a valid U.S. address for residence

This looks like an interesting position. to find out more about concentrix, click the link above, or to apply, click the LINK here.

Talentify.io, has an opening for an English/Spanish speaking, full-time, mid to senior level remote customer service representative. Pay starts at $15.00 hr. – $31200.00 / year

What To Expect (Job Responsibilities)

• Answer incoming telephone calls and provide call completion or alternate solutions for the caller
• Deal with all customer calls in a courteous and business-like fashion
• Provide excellent quality customer service to resolve matters to caller satisfaction
• Adhere to attendance, punctuality, and performance goals
• Maintain good working relationships with supervisors and coworkers
  

What Is Required (Qualifications)

• High School Diploma or GED
• No experience necessary
• Proficient in leveraging technology tools and platforms for troubleshooting
• Must be fluent in Spanish and English
• Excellent customer service experience

If you are interested, click the link above, or to apply, click the LINK here.

Oak Street Health, has an opening for a Bi-lingual (Spanish), full-time remote, entry-level, Call Center Representative. Pay starts at $20/hr. with $3,600 in annual bonus potential.

The role manages inbound and outbound calls by scheduling appointments, resolving patient issues, collaborating with other teams to solve patient issues, and communicating patient needs and requests to the care teams in the clinics.

Core Responsibilities

• Receive inbound calls from clinics and patients
• Update patient information and manage information in the electronic medical records system
• Schedule appointments for patients with their Oak St Health provider
• Perform service recovery, address patient concerns, and de-escalate callers, when needed

What are we looking for?

• Fluent in both Spanish and English
• High School diploma or equivalent required, some undergraduate education preferred
• 1 year of customer service experience, call center environment experience preferred
• A flexible and positive attitude
• A friendly and nurturing attitude toward our patient population of older adults
• Experience with EMR (Electronic Medical Record) documentation preferred
• Ability to multitask, prioritize, and manage time effectively
• Outstanding phone demeanor and etiquette
• High level of integrity
• Proficient PC skills, including basic Microsoft Excel skills
• US work authorization
• Someone who embodies being Oaky

If this sounds like you and are interested, click the link above, or to apply, click the LINK here. Linked in Easy apply.