What I did Today?

Today we went over the database of the employee manual with someone pretending to be the employee, trying to assist a customer in signing up for a fitness membership or getting a massage service. Then sending the confirmation email letting the customer know about the appointment. We also went over downloading the MicroSip program that provides the phone service on Mac or Windows.

What I Did Today

I practiced my typing and it was off today. That’s what usually happens on Monday – first day back in class. It gets better by the end of the week.

I started working on the Accountability assignment for this week – setting up POW Memberships and sending confirmation emails. We’ll be working more on that tomorrow.

I worked on MicroSIP – our new phone system. I got my account, domain, and password set up and now have all extensions to input tomorrow.

What I did today

In the first hour I worked on adding job listings to the CTP website, focusing on the San Jose area. In the second hour I continued work on the emergency food list, adding some listings for Los Angeles County. In the third hour I participated in the orientation for the MicroSIP phone software.

Dispatcher/Customer Service (Aquatek Plumbing, In person, Full time, San Jose, CA.)

Listed skills are: Time management, organizational skills, Microsoft Word, Microsoft Outlook, administrative experience, typing, office experience, Microsoft Excel, dispatching, customer service, plumbing, construction administrative experience, construction experience and communication skills.

As a Dispatcher and Customer Service Representative, responsibilities include promptly and professionally responding to customer inquiries via phone and email, accurately quoting service prices, and coordinating daily schedules with field technicians, contractors, and subcontractors. The role also involves preparing daily work assignments to ensure efficient service delivery.

M-F 8 hour shifts, plus overtime and on call as needed.

Listed pay is $25 to $30 an hour.

Link:

https://www.indeed.com/viewjob?jk=118d6ece8bd209c4&from=shareddesktop_copy