El Paso Customer Service Representative

HGS – Hinduja Global Solutions, has a listing for a full-time, remote, entry-level, Customer Service Representative. Pay starts at $15/hr – $16/hr.

What We Are Looking For

So what really makes a great Customer Service Representative? Think of yourself as a problem solver who will have the opportunity to make an amazing impact on people’s day! If you’re compassionate, energetic, bold, and understand how one interaction can make a big difference, you’ll love this opportunity!

To be successful, you’ll need these qualities.

  • You’re at least 18 years of age
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • Demonstrate a caring, supportive and friendly nature in every interaction
  • You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You’re familiar with Android and IOS mobile applications
  • You’re results oriented and comfortable providing customers with recommendations and solutions

Posted on Feb 14, 2024.

If you are interested, click the above link to learn more about this company, or click the LINK here to apply.

What I did today…

First I was reviewed on our Independent work project yesterday that I did not finish, nor was I happy about. Learning in the beginning can be fun and not such fun.

Today we worked on learning and practically practicing making calls using the 3CX system. Also, we practiced professionally taking phone messages.

What I Did Today

We practiced a few phone scripts using the 3CX Phone System today. Later, we practiced taking messages from recorded voicemails. When you’re practicing taking messages, you need to gather all the important information from the voicemail and write it down. The voicemails contain several tones and accents to see if you can still obtain all the information, like a real scenario.

What I Did Today!

Today we practiced using the 3CX phone system. It was nice to loosen up and follow a script because I have been very nervous in the past when answering phones. We also reviewed taking down important information from voicemails in order to deliver accurate messages.

What I Did Today

Today I reviewed the independent challenge assignment from yesterday with Jose. We went over some of the challenges that I had with the assignment. We also got a chance to role-play with the phone script and take turns being the caller and the employee. At the end of the day, we listened to voicemail messages and practiced writing down what we heard.

What I Did Today

Today I was able to post three more job listings. I hope one of our people can take advantage of them. I got onto the graduation project. I was trying to contact Fairmont in Boyes but was unable to connect. Sterling Vineyards took a message though and I hope we can get a response.

Customer Service Advocate I

Centene Corporation, has an opening for a full-time, remote, Customer Service Advocate I. Pay starts at $15.39/hr – $22.11/hr.


Position Purpose Serves as the first-line advocate who focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine complaints.

Education/Experience Requires a High School diploma or GED. Entry-level positions typically require little or no previous experience. Experience interacting and multitasking using multiple systems and programs simultaneously preferred.

If interested, find out more by clicking the link above, or to apply, click the LINK here.

Please note the LINK will say PAGE NOT FOUND but all the information that you need to apply is on this page.

Intake Specialist

Jacoby & Meyers Attorneys LLP, Has an opening for a full-time, remote, entry-level, Intake Specialist. Pay starts at $20/hr – $25/hr.

Job Description

The role of the Intake Caller is vital to the success of Jacoby & Meyers. This role is on the front line personally speaking to people coming to us for help at a time in which they are most vulnerable and need legal assistance. “I have been injured in a car accident – how do I get to work?” “How do I get my kids to school?” That’s where you fit in.

Qualifications

  • Customer service experience preferred
  • Sales experience preferred
  • Empathetic, caring, and persuasive communication skills
  • Excellent written and oral skills
  • Fluency in the use of computer systems including email programs, internet usage, customer relationship management systems, and proven ability to apply computer skills to new systems
  • Legal industry background preferred
  • Excellent organizational skills
  • Spanish fluency is highly desirable

If interested and to find out more about this firm, click the link above. Note that Bi-lingual is a plus in this position. To apply, click the LINK here.

Associate Customer Operations Representative

Symetra, has an opening for a a full-time, entry level, remote, Associate Customer Operations Representative. The pay starts at $21/hr – $26.45/hr.

What You’ll Do In This Role

  • Process financial and non-financial activities into administrative systems and preparing or keying checks and wires.
  • Direct contact with customers and or agents to resolve open issues.

Experience And Skills

  • Entry level support role.
  • Some prior work experience.
  • Requires general skills, basic understanding of computer applications and data entry.
  • Good organizational skills.

To find out more about this company, click the link above, or to apply, click the LINK here.

What I Did Today

Today we reviewed the phone setup, skills, and script that we will be doing in the upcoming days. Most of the day we did a three-part independent challenge assignment where we practiced our skills from previous things we learned in Essentials and Bootcamp.