What I Did Today

Today I started off with some job postings, followed by some practice with the Salesforce CRM tutorial. Then, after a meeting with Carrie, I did some research for the graduation donation project, specifically about natural parks. I really hope I’m able to include them in the graduation gift list, I LOVE Muir Woods and the thought of being able to send one of our graduates there is super motivating!

What I Did Today!

Today we did more work with 3CX and also responding to various customer feedbacks and questions. I utilized both ChatGPT and CoPilot to assist writing responses, it was good practice to both come up with responses to customer feedback and use available tools to refine my responses.

What I did today

I added more entries to the Job Postings List. I applied to two more positions. I worked on Trailhead tutorial. I added additional entries to the Graduation project and sent out accompanying letters. I met with Carrie for 15 min. to review my resume and pending projects. I began implementing the changes to my resume suggested by Carrie. I calculated my remaining AWEX hours and submitted to Carrie.

Job Listing: Remote Executive Assistant (Full Time)

Aesthetic Home Investments, LLC is looking for a remote-working Executive Assistant! This position involves tracking expenses, helping develop budgets and reviewing and validating data. The only hard requirement is a knowledge of Excel, but demonstrable experience in budget management and/or familiarity with federal contracting procedures are a plus. Consider applying today!

LINK

Job Listing: In-Person Office Specialist, Oakland (Full Time)

The Oakland Housing Authority is looking for an Office Specialist! Responsibilities include answering and directing calls, updating and maintaining filing systems, and typing reports and memos. This position requires a HS diploma, a 40-wpm typing speed, and either a year of paid clerical experience or equivalent education, with a bonus for the bilingual. Consider applying today!

LINK

Job Postings 2/28/24

Customer Service Representative (Remote)
Company: Multifamily Utility Company
LINK: https://www.ziprecruiter.com/co/Multifamily-Utility/Jobs
This position offers a median salary and comprehensive benefits. Candidate must have strong problem-solving and troubleshooting skills; a solid work ethic and a high level of professional integrity; and excellent customer service skills; Excellent written and oral presentation skills; Highly-organized and detail-oriented; Able to work in a fast-paced environment while maintaining accurate work product; Strong computer use skills, including MS Office; 10-Key experience required.

Customer Service Retention Specialist (REMOTE)
Company: DAILYLOOK
LINK: https://www.ziprecruiter.com/jobs/dailylook-6c4d0158/customer-service-retention-specialist-f6b2b00e?lvk=qLBdWf1cTzKlEtl4UVKJow.–NGjRQO6WZ&tsid=160000684
This full-time remote position offers a median salary and full benefits. Qualified candidates must have customer service experience; Type a minimum of 40 wpm and have a stable, reliable internet connection; Excellent verbal and written communication skills; Ability to handle all complaints in a calm and professional manner.

Administrative Receptionist \ Office
Company: Janus Networks Inc.
LINK: https://www.indeed.com/jobs?q=receptionist+part+time&l=Oakland%2C+CA&from=searchOnHP&vjk=e58379e8627a7737
This part-time position offers a competitive salary and benefits. Candidate must have proven experience as a receptionist or administrative assistant. Proficient in using phone systems, office management software, and computerized systems. Excellent verbal and written communication skills. Strong customer service skills with a friendly and professional demeanor.

Call Center Customer Service Representative

World Vision USA, has a listing for a full-time, remote, entry-level, Call Center Customer Service Representative. Pay starts at $16.20/hr – $18/hr.

The Job World Vision is a global Christian humanitarian non-profit organization, partnering with children, families, and their communities to reach their full potential by tackling the causes of poverty and injustice.

Required Experience and Skills

This role requires:

  • High school graduate/GED or equivalent.
  • Basic routine work experience. Prefer a minimum of 1 year previous customer service/sales work experience.
  • Experience using Microsoft 365 products (Outlook, Word, Teams) with demonstrated ability to learn new software platforms.
  • Must type a minimum of 20 WPM.
  • Access to a reliable, high-speed internet connection, with an average minimum download speed of 25 Mbps, and an average upload speed of 6 Mbps.

This job seems to have big potential. If interested, click the link above to get more information about the company, or click the LINK here to apply.

Customer Service Assistant

Acrux, has an opening for a full-time, remote, entry-level, Customer Service Assistant. Pay starts at Starting at $30/hr.

We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The primary responsibility of this role is to provide exceptional service and support to our customers, addressing their inquiries and resolving issues.

Qualifications:

  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and the ability to think critically under pressure.
  • Empathy and patience when dealing with customers, even in challenging situations.
  • Ability to work well independently as well as part of a team.
  • Proficiency in using customer service software, CRM systems, and other relevant tools.

To find out more about the company, click the link above, or you can easily apply on LinkedIn by clicking the LINK here.