Job Listings

Hornblower Group in San Francisco has an opening for an on-site, full-time, entry-level, Group Services Agent – Seasonal – Alcatraz Cruises. Base pay is $20.50/hr.


The agent will work in the office processing group reservations, answering group phone lines and emails, as well as conducting safety orientations for all youth groups. This position also involves assisting the ticket booth with the selling and scanning of tickets, and boarding and off-loading of guests, as needed. This person will also troubleshoot ticket issues, and assist groups who arrive at Pier 33 Alcatraz Landing without reservations.

  • Two years of guest service/hospitality or marketing/sales experience required
  • Proficiency in Microsoft Word, Excel, Outlook, Google Docs and Gmail
  • Knowledge of another language in addition to English is preferred
  • Must possess a TWIC Card (Transportation Workers Identification Card)

If this job interests you, click the above link to find out more about Hornblower, or to apply, click the LINK here.

Friday, April 26

Hello. Wow, this was a challenging week! I took my first Challenge test, but not a test. Marc told me I did fairly well. That is a relief! I had two mock interviews which went better than I expected, at least that is how it seemed to me. I look forward to receiving the feedback from the interviewers. I also took on the 3CX phone system. I applaud everyone who has managed one without hanging up on the customer. Overall, learning is a rewarding experience so therefore it was a good week.

What I did today…

Hello Friday. Today we focused on our employment processes. We reviewed how to create our LinkedIn profiles and improve them. Then we went over scenarios on the interviewing processes of questions and answers. Today concludes my 3 month Pro class and looking forward to the new SJS class next week. Cheers, and have a wonderful Friday.

What I Did Today

Today, we worked on our LinkedIn profiles and practiced some answers to interview questions. I got to meet with Kate, a previous graduate, who invited me to a support group for people with chronic illness, and we talked for quite a bit about adjusting to school. It was very sweet, and once again, CTP was there for me….

What I did Today

Today I watched a tutorial video in employment services, it explained the features and how to create a LinkedIn profile. I worked on creating my own profile, and the rest of the time was spent working on interview questions.