Today during the first hour I found and posted 3 job listings to CTP’s skill center page for program graduates. I was able to find one remote job, and two of the jobs I found promoted Spanish bilingual candidates. I then continued with setting up the spreadsheet to track my typing speed going forward, including the typing I’ve already done since the start of AWEX. I set up a chart to show my accuracy and speed over time. Finally, I continued the rest of the day working a little bit on each of the tasks I have been assigned so far. I was happy to find a few more entries on the ERG Outreach document with viable contact forms which I was able to use to reach out using the outreach template. At the end of today I will have reached my first 100 hours of AWEX, so I prepared a quote for Carrie to demonstrate my progress and what experience I got so far from it. I’m interested to see what else I can do, but I understand there may be a lull before I can do more while the paperwork gets processed.
What I Did Today
Today I managed to track down three job listings and an equal number of Social Media posts.
Customer Service Representative/Entry level (On-Site Los Angeles, CA)
Company: Red Label Enterprises
Link
Ideal candidates will have strong communication skills, comfortability standing for extended periods, a willingness to learn, and the ability to work independently. Regular duties concern maintaining client confidentiality, inventory tracking, keeping up to date with company policies, and participating in knowledge training. This employer offers benefits including health insurance, weekly pay, a 401k, and opportunities for growth.
Customer Service and Sales/Entry level (Hybrid Santa Monica, CA)
Company: Vector Marketing
Link
Regular tasks for this position will concern providing customer support, demonstrating proper phone etiquette, and engaging with customers to enhance sales performance. Desirable traits in a candidate include customer service experience, strong interpersonal abilities, and conflict-resolution skills.
Customer Service Representative/entry level (On-Site San Jose, CA)
Company: Vulcan Materials Company
Link
This is a full-time opportunity looking for candidates with basic math skills, workplace adaptiveness, problem-solving/communication abilities, and applicable customer service experience. Frequent responsibilities involve answering questions, processing/scheduling orders, utilizing teamwork, coordinating with other departments, and referring to official manuals for sales knowledge. Stated benefits include paid vacation, medical/dental insurance, and a 401k.
Customer Support Representative (Full-Time, On-Site, Chinco)
TH Management Inc. believes it is possible to have well maintained communities with residents engaged and fully participating in community events. They are looking for someone to educate and provide information to customers about products and services, serve as the direct point of contact for client inquiries, support sales professionals in closing out sales, maintain detailed customer account information, provide exceptional customer service, and collaborate with fellow representatives to improve customer satisfaction. They want someone who has an eagerness to learn and improve upon their skill sets with regard to customer service and sales, who has an outgoing personality, is a self-starter with a competitive spirit, and a natural composure toward arising issues with the ability to find a solution without supervision. The salary range is $45,000 – $50,000 / yr.
Bilingual (Spanish) Customer Call Center Representative (Full-Time, On-Site, West Sacramento)
Image Specialty Partners builds relationships with doctors to help their specialty dental practices. They are looking for someone who is bilingual in Spanish and English to work in their call center as a Customer Service Representative. The responsibilities include managing and directing incoming calls to the appropriate departments, providing exceptional customer service by addressing inquiries relating to treatments and services, engaging with patients empathetically, ensuring their concerns are understood, maintaining accurate records of customer interactions, and regularly following up on patient referrals. They want a candidate who has prior experience in customer service, familiarity with Google Suite and MS Office, excellent written and verbal communication skills, fluent both reading and writing in Spanish and English, and punctuality and reliability. The pay rate is $18 – $22 / hr.
Spanish Bilingual Customer Service Representative (Full-Time, Remote)
CVS Pharmacy is looking for a knowledgeable, trusted, advocate to provide innovative, proactive and compassionate service to their members. This position’s responsibilities include answering inquiries from members via inbound calls, internet inquiries, and written correspondence, dealing compassionately through one-on-one careful listening and patience, ongoing training and self-development, working independently, and collaborating with team members, multitasking while resolving complex issues, and providing effective written and verbal communication. They want someone who is bilingual in Spanish and English, and has experience in customer service, preferably with health insurance and with the senior population. The pay rate ranges from $17.00 – $31.30 / hr.
What I did today
Worked on today, the BerkMart event project which requires, scouting the internet for helpful information, and compiling the data to create a spreadsheet that accurately outlines the necessary information for the event’s itinerary and the necessary accommodation that will be required for a successful event. Another good day!
what did I do today?
We started tapping for 15 minutes, and then we worked on the assignment, BerMart Event Project, using Google Docs and Google Sheets.