What I did this week

This week we went through CTT orientation, setting up a new chrome profile with bookmarks and extensions, and began using Homebase for clocking in and out.

I did the first three phases of project “Inception,” creating and installing virtual machines for Bodhi, Debian and Ubuntu Linux, and documented the process on the ticket site.

What I did today.

Today’s class began with CTT presenting tech articles. After that, I joined the Pro class to work on an introduction to Google Sheets and completed the assignment. Then we worked on the POW donor letter project using the Google Sheets page and utilized mail merge in Google Docs. It was a very productive day, and I learned new techniques for Google Sheets and the Mail Merge Extension.

Today in PRO 10/03/2024

Today pretty much flew by, when fun stuff is learned, time just flies. We got to work on Google Sheets and Mail Merging. Every new thing that gets assigned to us, between the two instructors, Mike and Marc, they have separate learning techniques and it makes it much better for me to understand the learning process. In the beginning, I thought I would bomb out and stop with the class. But each day I feel more competent with what I learn.

What I did today.

Information Technology Help Desk Technician, for Intelligent Technical Solutions, at 580 California Street, San Francisco, CA 94104

Join Intelligent Technical Solutions as a Technician I. We seek a collaborative problem-solver with strong customer service skills for onsite and remote IT support. You’ll handle tasks like system updates and troubleshooting, ensuring top-notch technical assistance and maintaining our high service standards.

These are some of the things you will need to do on the job.

  1. Standard business application (Office, etc.) issues of any kind.
  2. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.

LINK

Technical Support Engineer, for Exxact Corporation, at 46221 Landing Parkway, Fremont, CA 94538

Exxact Corporation is seeking a self-motivated support specialist with a working knowledge of computer systems and components.

These are some of the skills you will need for the job

  1. Remote troubleshooting and diagnosis of network connectivity issues
  2. Making outgoing calls to clients for information gathering
  3. Working with a variety of customers and vendors (some technical, some non-technical)

LINK