CTP Skill Center

Company: Sunstar INC

This position involves experienced clerical work with general supervision, including data entry, typing, and filing. The employee will maintain records, answer phone calls, schedule appointments, and communicate effectively with staff, students, parents, and visitors. Tasks also include duplicating and distributing materials, maintaining attendance and leave records, and performing other assigned duties. Qualifications include knowledge of record-keeping, business English, office procedures, and the ability to prepare correspondence and reports, verify information, and maintain files.

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514 Cell Phone Repair is looking for a Customer Service Representative to join our team as the first point of contact for clients. This role involves providing excellent phone, email, and chat support, ensuring a positive customer experience. The ideal candidate will have strong communication skills, proficiency in data entry and computer systems, and the ability to handle multiple tasks. Responsibilities include maintaining customer data, assisting with product and order inquiries, following up on customer issues, and supporting sales initiatives. Bilingual skills and previous sales experience are a plus.

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Company: ASC

The role involves administering a student services program, evaluating eligibility, and collaborating to resolve issues while interpreting policies. It includes overseeing student programs, analyzing effectiveness, and making recommendations. The position also involves managing data, implementing technology solutions, and developing outreach plans. Responsibilities include advising students on academic and career progress, sharing research and scholarship opportunities, and representing the department as a subject matter expert. Effective issue resolution, proactive monitoring of student concerns, and representing the university at public events are also key tasks.

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The Department of Rehabilitation office in Berkeley is hiring multiple candidates with flexible hours to assist in their mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. They are looking for someone to provide reasonable accommodation services by facilitating travel, visual and written communication. They want someone who can communicate with all levels of internal and external contacts professionally, who has a high level of organizational skills and proficiency with office equipment and offices processes, who has proficiency with Microsoft Office applications including Word and Excel, and has knowledge of the department’s mission and goals. Information about how to apply and pay rate can be found here:

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Link: https://www.indeed.com/jobs?q=it+help+desk&l=California&ts=1736189158775&pts=1734631716677&from=searchOnHP&rq=1&rsIdx=0&fromage=last&vjk=4e2f4750da398ae2

Here is an in person desktop support position in San Francisco California on Indeed. You will be an excellent communicator first and foremost. You will be the face of the company and must be highly responsive and professional at all times, both internally and externally. Regular communication and collaboration with your team will be part of your daily routine; projects/tasks will be assigned on an ongoing basis by team leaders. You must be able to work independently and remain productive (billable) when unsupervised, which will be a meaningful part of your job. Most daily tasks are generated by our ticketing system; your ability to independently triage what needs to be done for clients will shape your success. You will place the highest priority on resolving issues and tracking tasks through to completion. You must also be excellent at documentation of your work and in maintaining internal client documentation.

The pay is anywhere between $35- $40 an hour (40 hour work week)

Link: https://www.dice.com/job-detail/863da0b2-5eef-4830-845f-92e86a91d760?searchlink=search%2F%3Fq%3Dit%2520helpdesk%2520support%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26filters.employmentType%3DFULLTIME%26filters.employerType%3DDirect%2520Hire%26language%3Den&searchId=b69d710b-0519-43b6-ad0d-c1b35221dd38

Here is an in person IT support position in Sacramento California on Dice.  primary duties will be to assist with the on-site MIS support at customer locations. This assignment will primarily be with a team that focuses on one customer’s IT needs, while maintaining standards defined by the Department of Technology. This assignment will also help with needs on other customer sites as needed.

The pay starts at $20 an hour and may increase from past experience (40 hour work week)

Link: https://www.dice.com/job-detail/0dd3bea6-39d7-48d6-9f58-7a36c21d09c5?searchlink=search%2F%3Fq%3Dit%2520helpdesk%2520support%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26filters.employmentType%3DFULLTIME%26filters.employerType%3DDirect%2520Hire%26language%3Den&searchId=b69d710b-0519-43b6-ad0d-c1b35221dd38

Here is an remote IT helpdesk position on Dice. you will be responsible for responding to telephone calls, email and personnel requests for technical support. Identify, research and resolve technical problems. Document, track and monitor problems to ensure timely resolution. Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues. Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems. Correct application issues, solve network and security problems and identify common PC software and hardware problems. Provide support for Windows XP and Windows 7 by evaluating and troubleshooting issues including running in-depth diagnostics. Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software. Perform other duties as assigned by management. Diagnose, resolve, and follow up on issues relating to various user concerns. Provide remote support and resolve issues for users whom may be at remote offices or home office users. Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository. Assist in troubleshooting advanced technical issues within the network and telecommunications environments. Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment. Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations. Identify areas deserving attention in the technical support environment, and consult with management. Ensure tickets are accurately documented and resolved in a timely manner. Work within the team framework created by management and work with team members on assigned projects. Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues. Handles customer support requests that cannot be solved by Tier 1. Forward support requests not resolved by Tier 2 as required by following established procedures.

The pay is $17.75 an hour (40 hour work week)