Job Listings

Customer Support Specialist I. Everlaw, in Oakland, has a full-time, hybrid, entry-level, customer support specialist job listing. There is no starting pay listed.

About the job

Everlaw is looking for a highly motivated Customer Support Specialist to join our Customer Support team! As a Customer Support Specialist, you’ll greatly impact the day-to-day experience of our clients. You’ll be the first line of contact for our customers using your Respect for Users to ensure that all clients are successful and delighted by their Everlaw experience. You’ll be responsible for answering client questions, teaching product functionality and troubleshooting technical issues via phone and email. Your work will matter– the exceptional service you provide directly impacts the success of the legal teams at law firms, corporations, government agencies, and nonprofit organizations who collaborate on our platform every day to discover truth and promote justice.

About You

  • You have a passion for technology and helping others to understand and use it.
  • You have exceptional verbal and written communication skills that show enthusiasm, energy, and empathy.
  • You are incredibly organized, process-driven, and capable of anticipating and mitigating friction points in a fast-paced environment.
  • You are a thoughtful collaborator, partnering cross-functionally to drive a streamlined customer experience.
  • You are a quick, eager, and proactive learner, and take the initiative to promptly resolve and learn from challenges.
  • You are authorized to work in the United States; please note that at this time, Everlaw is not sponsoring visas for any positions.

Pluses

  • You have experience in Ediscovery, but this is not required
  • You have experience working in Customer Support, ideally at a software or legal technology company, but this is not required
  • You have experience using Customer Relationship Management tools such as Zendesk and/or Salesforce, but this is not required
  • You are comfortable using Google Applications, such as Gmail, Google Calendar, and Google Docs

This company sounds enthusiastic about their work and seems like a good place to apply. To get more company information, click the link above, or to apply, click the link here.

Job Listings

Customer Service I. TopBuild, in Benecia, has an opening for a full-time, on-site, entry-level, customer service representative. Pay starts at $20.00 – $23.00 Per hour.

Service Partners has an opening for a Customer Service Representative to join our team and enhance our business. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, inside sales, Credit, and Delivery to support the order fulfillment process. APPLY NOW!

  • 1- 2 years of experience in a customer service role
  • Ability to perform basic math calculations

Check out the company on the link above and you can apply by clicking the link here.

What I did today

I posted jobs on the CTP job board. I found a few remote Admin positions this week. I also posted company links to the CTP spreadsheet, a new job assignment I did today, I enjoyed this assignment. I completed my first workweek successfully. I’m looking forward to working with CTP next week.

What I Did Today

Today we had Employment Services with Carrie and we worked through some resume and interview issues. A resume and personal interview questions feel so personal and they’re really hard to do when you have low esteem. I can see how working through possible questions before an interview really will help…

What I Did Today

Today I worked on a Company Research document about Blue Shield Of California. I reviewed and edited my resume, cover letter, and other documents. I also answered a few additional questions on my Interview Question and Answer document. Later, we practiced our interview questions and answers.

What I did today…

Hello and happy Friday! We had to practice typing for the first 15 minutes today; which was good. I am seeing that I am slowly improving my typing speed. I was glad we had an employment class today. I was looking forward to working on my resume. I had a made-up mind to redo the resume I formally worked on and make a new one. Glad to change the format as well. I look forward to making better changes from all I am practicing and learning to complete and get feedback hopefully next week. Our interview practice went well, so many ways to prep and improve! It is good to have things to look forward to ahead, keeps my mind in a positive place. Again, happy Friday to you all…