Company: iGraphix
This is a full-time position looking for applicants who are self-starters, organized, and have good communication skills. Computer proficiency with Microsoft Office is desired. Responsibilities include data entry, creating and distributing orders, and organizing company communications, reports, and documents. Benefits include paid time off, medical/dental, and retirement. Apply here!
Administrator Coordinator/ Entry level (Hybrid)
Company: Kingston Royal
This job as an Administer Coordinator offers various benefits such as Employee discounts, Flexible schedules, and Life insurance. In this job you will serve as the right-hand person to the CEO and have excellent communications to facilitate the various activities at the Company. You are comfortable with technology, navigating an assortment software programs with minimal instruction. This offers both full-time and part-time with a competitive pay.
Company: Progressive Casualty Insurance Company
This is a full-time position looking for applicants near Concord, CA who have strong communication skills and the ability to multi-task effectively. Ability to operate a PC and strong working knowledge of Microsoft Office Suite desired. Knowledge of legal and/or insurance terms is preferred. Responsibilities include processing mail, managing and filing copies of legal documents, and other administrative tasks/requests from attorneys/clients. Benefits include medical/dental vision, 401(k), paid time off, and paid sick and parental leave. Apply here.
Company: Baker Tilly US
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This is a temporary position that will see candidates responsible for sorting incoming/outgoing mail, scanning/assembling documents, overseeing stock of office supplies, and ensuring the office space is kept clean. Ideally, one should have experience using office machines, strong customer service skills, and the ability to work independently. This is an equal opportunity employer.
Today, We practiced basic phone skills like answering and making calls with the customers. Following the script is very helpful but I realized I need more practice to make me more comfortable and make me sound natural.
At the beginning of my day we started with the 15-minute typing. Then we talked about the independent challenge we did yesterday. All went well I have had little to no computer issues. We set up our phone system and worked on calling each other with a practice script. We worked on professional email and did a Google Doc assignment. We all did an assignment on Professional vs Informal Email. That was a full day and I learned a lot. I knew a lot but I truly need refreshing my skills.
Today we talked about the personal challenges that we did. We did phone customer scripts with the 3CX phone system, and we also did an exercise in turning informal written communication into formal communication.
Work on Google Docs, typing, and best of all things for the day 3CX communication training on operating and using the technology.
Today we worked in groups of 2 to 3 people reading from a script to provide customer service. We used a program that has a phone database that we can conference call, put on hold, warm transfer, or cold transfer a customer. It was fun. we also worked on correcting Informal Emails to make them professional.
Today we reviewed some of the independent challenge from last class, and then began working on logging into our phone system. We started on a lab that helped us to practice both the controls for the phone interface as well as using a customer support script. We practiced putting the customer on hold and using extensions. Finally we worked on a lab to fix unprofessional emails and make them more professional. With the extra downtime I had in class, I worked on my typing skills some more to get more practice with the keys I struggle with the most, such as various types of punctuation. I hope to get more practice with customer support and phone systems in the future, as it is an important skill in the professional world.