Today started out with a briefing about the mock interviews today. So we all adjusted ourselves and our environments to prepare for the mock interviews. I also completed my Independent Challenge: Sheets V1 while waiting to be mock interviewed. Of course we were eventually pulled out into separate breakout rooms for our mock interviews. I think mines went well. I was able to get good feedback for future interviews. Then we took a moment to express our experiences with our mock interviews.
IT Support Specialist, for Tech Hospitality Inc., San Francisco, CA 94102
Tech Hospitality Inc., an IT consulting firm in Union Square, San Francisco, is hiring an IT Technician for entry-level tasks. The position offers a friendly, team-oriented environment with opportunities for advancement and skill development. It’s ideal for those who thrive in a fast-paced setting and enjoy diverse projects around Union Square.
These are some of the responsibilities that you will have at the job.
- Advanced networking including HP enterprise switches, VLAN’s, Fortigate firewall appliances
- Large-scale wireless networks – Ruckus and Aruba platforms
- Windows Servers: Active Directory, DNS, Shared Drive
IT Support Technician, for Brooksource, at 825 East Central Avenue, San Bernardino, CA 92408
Brooksource is hiring IT Support Technicians for a Fortune 500 client during the upcoming Holiday Season. This role offers the chance to develop valuable skills in a collaborative environment, where you’ll diagnose, troubleshoot, and resolve impactful system and network issues.
These are some of the responsibilities that you will have at the job.
- Resolve first level service calls in a timely, accurate, and professional manner.
- Assist in the investigation of issues and with the delivery of an appropriate remedy and response.
- Respond to identified performance issues.
IT Network Engineer, for Appleby & Company, Inc., at 2828 North Wishon Avenue, Fresno, CA 93704
Appleby and Company, Inc. in Fresno is seeking an IT Networking Engineer to join their team. As a longstanding local business, we offer great opportunities for employment and professional advancement.
These are some of the responsibilities that you will have at the job.
- Maintain network systems to ensure optimal performance and security.
- Manage and monitor network performance, troubleshooting issues as they arise.
- Configure network devices including routers, switches, and firewalls.
What I Did Today
Today I spent the first hour or so looking for job listings and posting them to CTP’s skill center page. I found two jobs which were in the IT field. Next I researched food pantries in California, including some in Plumas County. Eventually, I had a check-in with Carrie to discuss a new task, which was ERG outreach via email. We went over the template and protocol for contact, however the spreadsheet needed to be updated before I could use it properly. I pointed out some inconsistencies in the spreadsheet and asked some clarifying questions before I really got going. I tried to spend the rest of the time getting into a workflow with the new task, but many sites used different forms or fields that I needed to fill out, and those slowed me down every time I encountered something different. I was able to get a few done, but ran out of time before I got too far. I am hoping to be able to get faster at it in the coming days.
Reception Coordinator (Full-Time, On-Site, Walnut Creek)
United Surgical Partners International Inc’s mission is to treat each and every one of their patients, and their patients’ families, as if they were their own family member. They are looking for someone to update patient information in their system, collect dues and document them in the billing system, handle funds according to procedures, and answer incoming phone calls. They want a candidate who preferably has hospital clerical experience, can type 45 wpm, and has good communication skills. This is an entry-level position and the pay ranges from $20 – $25 / hr.
Computer Assistant (Full-Time, On-Site, Danville)
Pleasanton Computer Repair is seeking a detail-oriented computer assistant to join their IT team. The responsibilities of this role include assisting with opening and closing the office, answering phones and customer inquiries, following up on tickets, assisting technicians, recommending performance improvements, tracking packages, performing clerical duties, learning new technology, and documenting procedures. They want someone who is self-motivated to learn and can learn fast, has a valid California driver’s license, has excellent communication and time management skills, and has excellent organizational skills and punctuality. The pay rate is $18 – $20 / hr.
Windows Help Desk Technician (Full-Time, On-Site, Redding)
Crown Motors’ mission is to be the automotive home of drivers in Holland and across the West Michigan region. They are looking for someone to provide Windows technical support, including providing help for laptops, desktops, and peripherals. You will be expected to guide users over phone, email, or in person, perform installations of basic of Windows operating systems and applications, maintain accurate documentation of support requests, escalate issues as needed, and assist with password resets and network connectivity. They want someone who has an understanding of Microsoft Office, familiarity with general IT concepts, the ability to explain technical concepts to non-technical users, and an eagerness to learn from senior IT members. The pay rate is $20 – $24 / hr.
What I did today
today in class we practiced receiving phone calls. this was a difficult class for me since my headset is undependable but I survived. tomorrow will be better!
What I did today.
Today, I began with a 15-minute typing exercise on MonkeyType. I then watched a presentation about phone etiquette in the office titled “When the Phone Rings.” After that, I worked on the Power of Wellness phone scripts, going through scenarios 1 to 5. Finally, I recorded greetings for the various voicemail options.