Member Advocate-Customer Service Representative

On-site Full-time CSR

Full-time on-site Member Advocate/Customer Service Rep. Provide excellent customer service and ask questions to ensure an understanding of callers’ concerns. Use the skills you learned during your training with us. Know Microsoft Word and Excel. Proficient in the use of phone systems. Ability to type 40 WPM.

On-site Full-time Customer Service Representative

The Doctors Company

https://www.indeed.com/jobs?q=customer+service+representative+remote&l=Napa+County%2C+CA&from=searchOnDesktopSerp&vjk=085b5fd210b49394

Full-time CSR on-site office position that prefers a bachelor’s degree but is not required.Salary Range $42,390 – $52,365 depending on experience. They offer on-the-job training. No benefits are mentioned. They do require at least 1 year of customer service experience. This position is located in Napa, CA.

Job Postings 4/17/24

Customer Service Representative
Company: Center for Volunteer & Nonprofit Leadership (CVNL)
Link
: https://www.ziprecruiter.com/jobs/center-for-volunteer-nonprofit-leadership-cvnl-2526ecc2/customer-service-representative-bf256631?lvk=zmvli-d19KPbIjWWVXsVCQ.–NL1YxgQeR&tsid=160000684
This full-time position offers a competitive salary and full benefits. Duties include: Reporting to the Paratransit Operations Manager, The Client Service Representative (CSR ) is responsible for professionally answering incoming calls, addressing customer inquiries, resolving client complaints, dispatching drivers, clearly and accurately documenting issues and occasionally scheduling Paratransit rides. Position includes 60% Customer Service, 20% Dispatch; 20% other duties as assigned. Must have excellent telephone and customer service skills; Strong written and oral communication skills; Working knowledge of Microsoft Word, Outlook, department and organizational software and apps, Zoom, Basecamp, and Novis.

Customer Service Representative
Company: RSG Aames Security
Link
: https://www.linkedin.com/jobs/view/3861517833/?trk=li_ziprecruiter_US_careers_jobsgtm_062c562a-0e72-4297-a3ee-e465fd2c73ea_job-dist&ut
This full-time hybrid/remote position offers a competitive salary. No benefits are mentioned. Requirements: Customer Service Representatives, Customer Support, and Customer Service skills; Experience with customer experience management is a plus; Ability to work well in a team; Strong communication and problem-solving skills; Experience in providing excellent customer service and ensuring customer satisfaction.

Full Time Admin Assistant / Events Coordinator
Company: Slipperey Fish Catering
Link
: https://www.glassdoor.com/Job/oakland-ca-us-administrative-clerical-jobs-SRCH_IL.0,13_IC1147380_KO14,37.htm
This full-time in-person position offers a competitive salary and a 401K. Duties include: Corresponding with clients via email, and phone to organize and plan orders and future events. Monitor and organize incoming correspondence via email and phone; Creative input for special events (i.e. menus, programs, decorations, theme events); Organize and update existing company databases (clients, menus, inventory, vendors, etc); Assist in creating event proposals, contracts, orders, and event timelines.; Clerical support including data entry, filing, correspondence, processing mail, and preparation of management meeting packets.;  Prepare, plan, research, organize, and edit weekly menus for clients.;  Maintain and organize company files.; Update and organize company calendar.; Assist in creating event proposals, contracts, orders, and event timelines.; Perform HR duties such as but not limited to resume screening, keeping track of employee benefit eligibility, and job postings, verifying employment history and references of applicants, update the employee handbook as needed.

What I Did Today

Today I start with the three job listings. Upon wrapping that assignment up, I had my weekly meeting with Carrie and then I returned to Disability ERG. That, in addition to briefly looking for a music playlist that can be used during mock interviews, is what I worked on for the remainder of the day.

What I Did Today

Posted three job listings. Seemed like some good opportunities for the right person. I had my weekly check-in meeting with Carrie and we discussed my progress. A new project, for mock interviews. cool.

Job Listings

SS&C Technologies, in San Francisco, has a listing for a full-time, hybrid, entry-level, Client Support Representative. Base pay from the job description is $70,000/yr – $80,000/yr.

As a Product Representative for the Client Services (CS) Group, you will provide great service to Advent Software’s clients by resolving technical and product functionality inquiries via phone, web, and e-mail to ensure the successful use of our solutions and a high level of customer satisfaction. This position is open and hybrid to our San Francisco office – (Requires office presence up to 4 times a month). CS Reps go through a training program for up to 8 weeks with a variety of checkpoints built in. Passing exams and final certification as well as proving your ability to perform the job throughout this process is required to stay employed at SS&C Advent. Will you accept this challenge?

What You Will Bring (not Required)

  • A degree: MIS, computer science, other technical, economics, math, business management or finance.
  • A strong curiosity and hunger to learn is required

Interested? If so, you can find out more about this company by clicking the LINK above, or to apply, click the link here.

Job Listings

Everlaw, in Oakland, has a hybrid, full-time, entry-level, opening for a Customer Support Specialist I. No base pay is mentioned in this listing.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team.

Pluses

  • You have experience in Ediscovery, but this is not required
  • You have experience working in Customer Support, ideally at a software or legal technology company, but this is not required
  • You have experience using Customer Relationship Management tools such as Zendesk and/or Salesforce, but this is not required
  • You are comfortable using Google Applications, such as Gmail, Google Calendar, and Google Docs

If this listing sounds interesting, click the link above for more company information. Or you can apply by clicking the LINK here.

Job Listings

Sysco, has an opening for a full-time, on-site, entry-level, Customer Service Representative. Pay starts at $18.99/hr – $28.56/hr.

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

  • 1 year prior outside food service sales coordination or customer support experience
  • Preferred: Previous call center experience
  • Strong telephone communication skills
  • Able to work in a fast-paced environment
  • Ability to sit and work at a PC for extended periods
  • Proficient in MS Office

Please click the link above for more company information, or to apply, click the link here.