CTP Skill Center

Today’s class flew by. I started and completed my Core Training Portfolio, except a picture and LinkIn information. I have roughly 3 weeks until my PRO Customer Service classes are done. I liked all that I have learned thus far and in the next few weeks.

Learned more about RDP. The lab was on Remote Connectivity. Used the ticketing system for documentation. Finished up Pre labs. Downloaded necessary tools for connectivity. Begun installation. Did not finish, will pick it back up tomorrow and the rest of the week. Installed Windows VM. Was successful. 11/04/2024

Today we started a new lab. The lab is on remote desktop connectivity. I was researching some of the words and the definitions of the vocabulary words. I will need to start with the actual lab.

Today was a productive day of learning and hands-on experience. I spent time setting up a virtual environment, where I configured and tested a system in a separate, isolated workspace. This task gave me a deeper understanding of how virtual machines work and how they can be used for testing and development.

I also explored the functionality of remote desktop tools, which allow you to access and control a computer remotely. This is an essential skill for managing systems and providing support from a distance, and I got to see firsthand how to set it up and use it effectively.

In addition, I took some time to familiarize myself with the various components of a computer and the basic terminology around them. This is key to understanding how systems are built and how they work together, especially when troubleshooting or upgrading.

Overall, it was a day of solid learning and applying new concepts, and I’m looking forward to continuing to expand my skills!

Here’s a little computer ASCII art to wrap it up:

       ___________________________
      |  ______________________  |  
      | |                      | |  
      | |    Virtual Machine   | |  
      | |______________________| |  
      |                          |  
      |  ______________________  |  
      | |   Remote Desktop      | |  
      | |______________________| |  
      |__________________________|
           |                |
         __|________________|__
        |______________________|

Thanks for reading!

Today, I started the Remote Connectivity pre-lab by creating a ticket in OSTicket. I wrote a summary and answered the necessary questions. Then, I downloaded and tested each of the remote connectivity solutions.

Posted a tech article to Slack, and worked on this week’s CTT lab: Remote Connectivity.

Today we started a new ticket. It is for the Remote Connectivity Pre-Lab assignment for this week. I completed the Pre-Lab assignment. I have also consistently posted tickets throughout the assignment. I began the the Building a PC for a Purpose Lab assignment. I recorded where I left off so that I know where to continue.