Remote PT/FT: Customer Service Rep

This is a work-from-home customer service representative job for Contractor In Charge, a company that helps home service businesses with their finances.

  • You’ll be answering calls, guiding customers to solutions, and following up with them.
  • Pay starts at $17/hour, and benefits include medical insurance, retirement plan, and paid vacation.
  • They are looking for someone with excellent communication skills, who is organized, efficient, and a team player.
  • Experience in the home service industry (HVAC, plumbing, electrical) or with scheduling software (ServiceTitan, FieldEdge) is a plus, but not required.

https://www.ziprecruiter.com/job/db7431f8

Remote FT:

This is a work-from-home virtual receptionist job for a company in the US. The main responsibility is providing phone support and basic administrative tasks to their clients. You will answer calls, emails, schedule appointments, and some light filing/office management. They are looking for someone with good communication skills, customer service experience, and the ability to work independently.
https://www.ziprecruiter.com/job/5d5b41e2

Job Listings

Forward Air Corporation in Union City, Has a listing for an on-site, full-time, entry-level, Customer Service Agent. Pay starts at $24.32 an hour.

Omni Logistics is a global provider of air, ocean, and ground services, including supplemental services for enterprises dependent on the efficient movement of high-value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada, and Mexico. 

Core Responsibilities & Duties: Respond to customer inquiries and maintain customer accounts according to specific guidelines and procedures. Research information to solve customer service problems. Document and record monthly activities for period-end reporting. Provide work coverage for other employees’ absences when necessary.

Job Requirements & Qualifications: General understanding of Excel functions and how to manage email rules within Microsoft Outlook. Knowledge of customer service practices and administrative procedures. Strong attention to detail and ability to multitask. Proficient in the use of standard office software applications. Excellent verbal and written communication skills. Exemplary customer service skills are required. Ability to work cooperatively with others at all levels of the organization. Ability to work with minimal supervision. Knowledge of warehouse management system SAP is a plus.

Apply for this opening by clicking the LINK here.

What we worked on today

Today we worked on creating or updating our professional presence on LinkedIn. I already had a LinkedIn Account, but it has been several years since I have used it. We also worked on preparing for a traditional interview and learning how to respond to difficult questions during an interview.

Christina

What I Did Today

Today we worked on our LinkedIn pages in Employment Services. We also did interview questions. I am still struggling with finding my purpose. Interview questions are the hardest as my answers have to be all about me…. Probably difficult for many people….

What I did today

Today I was introduced to the employment services part of the class and have started working on getting all the necessary documents together for future employment. I learned some more information about LinkedIn and how it brings employers and potential employees together. I also received my job log and started linking the necessary documents to it.