CTP Skill Center

Company: World Kinect
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A candidate in this full-time position will be in charge of tackling phone calls, updating customer account information, identifying customer needs, completing daily tasks, and working as part of a team. Ideal qualities are the ability to multitask, strong communication/problem-solving skills, and an attention to detail. This employer offers health benefits, 11 paid holidays, and short-term disability.

This is an opportunity with Marich Confectionery Company, which includes a 4-6 week training period. They are looking for a customer service representative who can take incoming calls and emails and resolve customer issues, use knowledge of products to build relationships with customers and brokers, work on a team and with internal departments, maintain accurate customer records, prepare reports, work closely with the shipping and sample departments, assist with bulk products on customer accounts, lead follow-up and outbound cold calls and emails, and route opportunities to appropriate sales executives. They want someone who has previous customer service experience and general computer proficiency, including various software tools. The pay rate is $19 – $20 / hr.

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This is a hybrid position with Orion, with a willingness to obtain an Orion Industry Certification. Orion is a company that builds technology suites and investment solutions for companies. They will expect you to answer calls and respond to inquiries, provide maintenance and configuration recommendations, record customer requests, escalate issues as needed, follow up with customers, listen to critical feedback, communicate effectively and document interactions, obtain knowledge of products and services offered, use industry terminology, use time effectively, work under close supervision, allow occasional on-call weekend coverage, and work independently based on customer needs. They want someone who has customer service experience, is proficient with Microsoft Office, has good organization skills, is good with Windows OS and is internet-savvy, and can multitask and work effectively as a team. Pay rate ranges from $17.37 – $24.46 / hr.

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Homes Direct is looking for a front desk representative to be the face of the company for visitors. You will be asked to keep the front desk tidy, welcome guests, answer questions, answer incoming calls and forward calls, handle mail, sort and forward emails, and manage office supply stock and inventory. They are looking for someone with customer service experience, familiarity with office machines, proficiency in English, knowledge of MS Office including Excel and Word, strong communication and people skills, and problem-solving skills. Pay rate is $19.66 – $20.51 / hr.

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