Customer Service Representative (Full-Time, On-Site, Walnut Creek)

Hayward Connections is looking for someone who can help them build a meaningful bridge between them and their customers. They want someone to interact with their customer base in a face-to-face environment, educate their customers on the newest products and promotions tailored to their wants and needs, meet with other customer service representatives weekly to discuss sales strategies, attend quarterly evaluation meetings, learn to train other customer service representatives, and stay current with promotional materials provided by client partnerships. They want someone who has prior experience in customer service, can work a full-time schedule, can compartmentalize multiple client relationships, has excellent communication and interpersonal skills, has strong organizational skills and attention to detail, and has the ability to work independently or as part of a team. The salary range is $48,000 – $58,000 / yr.

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Customer Service Specialist (Full-Time, On-Site, SF)

Crane Pest Control is seeking a customer service specialist to assist in promoting their values of community, value, science, and safety. They want someone to answer incoming calls and make outbound calls to customers, schedule and confirm appointments, navigate a Windows-based system to track routes and optimize schedules (with training), identify customer concerns and evaluate needs, monitor and update customer database, reschedule unserviced accounts, participate in quality assurance processes, and safeguard customer privacy. They want someone with a valid driver’s license and the ability to work in the field independently to interact with clients. The pay rate is $25 / hr.

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