CTP Skill Center

Company: Intratem

Link: https://www.indeed.com/jobs?q=helpdesk+it&l=California&from=searchOnDesktopSerp&vjk=fe83ae9642304546

Here is an in person Technical Support position in Los Angeles California on Indeed. The Wireless Device Support Specialist provides mobility helpdesk services and assists our client and internal teams with setup, configuration and troubleshooting of mobile device hardware and software by using internal and mobile carrier provided tools and equipment. You will; provide email and telephone support to both internal and external clients. Monitor and assist with client and internal Team chats. Utilize help desk software to keep an accurate account of tasks. Document steps taken and resolution for assigned tickets. Work with a variety of users to assist with setup smartphones and other mobile device troubleshooting. Build and develop working relationships with clients. Communicate effectively with peers, management, and clients. Learn products and plans across all wireless carriers. Collect and enters orders for new or additional products or services. When the issue is beyond the representative’s knowledge, forward cases to the assigned specialist or other appropriate staff. Ensure that appropriate actions are taken to resolve customers’ problems and concerns. Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Participate in regularly scheduled team and individual meetings. Surface ideas and challenges in an effort to further assist our team and client base. Perform other related duties as assigned.

The pay is anywhere between: $24-$26 an hour (40 hour week)

Company: CyberCoders

Link: https://www.indeed.com/jobs?q=helpdesk+it&l=California&from=searchOnDesktopSerp&vjk=9eae1894a6f729fc&advn=8690912762161442

Here is an hybrid helpdesk position in Sunnyvale California on Indeed. As an IT Helpdesk Administrator you will; maintain, repair and upgrade the operating system including hardware and software, responding to queries via chat, email, or phone, monitor the performance of existing computer systems and IT infrastructures, set up and manage accounts and workstations, troubleshoot issues and outages, ensure security through access controls, backups and firewalls.

The pay is anywhere between: $70,000-$85,000 a year.

Company: UniUni
Link

An ideal candidate for this work opportunity has relevant administrative experience as well as desirable desirable communication and time-management skills. Primary duties include greeting visitors, answering phone calls, responding to emails, maintaining filing systems, preparing meeting agendas, and managing stock of office supplies.

Company: Simpatico Systems, LLC

Link: https://www.indeed.com/jobs?q=helpdesk+it&l=California&from=searchOnDesktopSerp&vjk=67a50cb42abc8373

Here is a Hybrid Helpdesk position in Valencia California on Indeed. What you’ll do: In this role, you will work closely with the Level 2 operations staff to understand the current environment and help engineer the helpdesk of the future. You will also be involved in providing service for 200+ SMB and enterprise customers across 7 states. You will perform; Alert Console Monitoring and Escalation, ConnectWise, ticket execution, incident and Problem ticket lifecycle management, procedural documentation creation and currency, participate in building a world class operations model.

The pay is anywhere between: $20-$30 per hour (40 hour week)

Company: Chumash Enterprises
Link

Applicants for this full-time role will be responsible for greeting visitors, scheduling appointments/meetings, distributing packages, performing data entry, and answering phone calls. Ideal candidates should have one year of relevant experience, have strong written communication abilities, and be proficient in using Microsoft Office Suite.