Skyservice i Napa has an opening for a full-time, on-site, Customer Service Representative. No base pay is listed.
Skyservice Business Aviation Inc. Napa is accepting applications for Customer Service Representatives. We are an established and successful business aviation company seeking confident, reliable, and friendly Customer Service Representatives. In this role, you will be responsible for interacting with the most important element of our company – our customers. This position involves working rotational shifts including weekends and holidays depending on scheduling needs.
- High school diploma/GED required;
- Aviation experience is preferred, but not required;
- Intermediate computer skills;
- Excellent communication skills;
- Excellent customer service skills;
- Ability to multitask;
- Strong conflict resolution skills;
- Maintain a professional demeanor and appearance at all times;
- Weekend availability and willingness to work overtime during peak seasons.
Apply for this job through MONSTER through this LINK
Today was a little challenging. I worked on CRM and it was complicated. I was challenged when trying to follow directions. I got some help from Mark, He was very patient with me. I would like to become a professional in that area. It was awesome. Today was a good day.
I posted jobs on the CTP job board to assist clients with their job search. I posted a few CSR positions in the Bay Area in hopes someone will find their dream position.
Today we worked on a new Remote Connectivity project. I did the prelab, summary of the lab ticketing, and made sure that my windows vm was bridged.
5/13/24 Today i worked on my typing Skills and worked on a Project
Today I started a new lab project on remote connectivity. While I was looking up the terms for my ticket I recognized the full names of some of the abbreviated terms, and what they meant without looking them up.
I worked remote connection worksheet. Started VM and in VB downloaded Team Viewer to a machine not at my location. Connected two machines with one machine 50 miles away. All and all a productive day.
Today we worked on this week’s lab which is about Remote Connectivity. I did my first pre-lab assignment by making a ticket in osTicket. Then I learned how to set up a Windows 10 Virtual Machine to prepare for the lab. I also worked on my SkillSoft courses in the downtime. I am very interested in the remote connectivity lab because using this technology seems to be central in a lot of tech support jobs and I hope to get familiarity with the different software options available.
I worked with CRM and set up sales account, I think. I was quite complicated.
I started today by posting some jobs for the students. After that, I intended to work on the Emergency Food & Grocery project but didn’t have access, a problem that Marc very kindly helped rectify. I’m very excited to be working on this project, I really hope the resources I’m researching are a help to CTP’s students, and anyone else who is struggling with food prices.