I did a reminder email assignment. I did Rose Bud Thorn Assignment. I did a customer response assignment. Just looking forward to the end of month celebration.
What I did today
I shared a tech article on a Raspberry Pi controlled microwave oven, and did the rose/bud/thorn assignment for the month.
Technical Support Representative, for Vagaro, at Pleasanton, CA
We’re seeking enthusiastic, customer-focused problem-solvers to join our team as Technical Support Agents. If you’re experienced in troubleshooting SaaS applications and hardware add-ons and enjoy helping customers, Vagaro could be your next exciting opportunity!
these are some of the skills that you will need at the job.
- Proven reliability and teamwork skills
- Expertise in troubleshooting web applications, common browsers, and basic hardware issues on PC, Mac, iOS, and Android platforms
- Ability to provide detailed public-facing and internal case notes
On-Site Technical Engineer, for New Charter Technologies, at Hollister, CA
Greystone Technology seeks creative, self-motivated IT professionals for a fast-paced, people-driven service model. Unlike average IT personnel who excel at technical problem-solving but may overlook core issues, we value those who understand the real problems that need addressing.
these are some of the responsibilities that you will have at the job
- Working Monday to Friday, primarily at a specific client location
- Supporting the client by diagnosing, troubleshooting, and resolving intermediate technical issues
- Ticket management and client documentation consistent with processes in our Service Delivery Handbook
Technical Support Specialist, for Moto United Bellflower, at La Habra, CA 90631
The Technical Support Specialist is essential for enhancing operations at our powersports dealership, combining IT support, marketing assistance, and inventory management. The ideal candidate will have strong technical skills, a creative marketing mindset, and excellent organizational abilities.
these are some of the responsibilities that you will have at the job.
- Assist in troubleshooting and resolving hardware and software issues for dealership staff.
- Help maintain and update the dealership’s website and online platforms.
- Support the implementation of new technology and provide training to team members.
- Contribute to monitoring IT security and backups.
What I Did Today
Today I spent the first hour researching job listings and posting them to CTP’s skill center page. I found two jobs in the San Jose area and one hybrid job. Next, I began on the new task I was assigned yesterday, which was ERG outreach. Outreach involved using an email template to fill out contact forms or send emails to organizations which have ERGs for partnership and volunteer opportunities with CTP. Sometimes I can find a general contact email for the organization, but often I have to rely on the company website’s built-in contact form, which is often inflexible. One thing I noticed is that often the inquiry field for these forms has some sort of character limit, which prevents me from sending the template. I tried to skip ahead on the list of companies when I encountered instances like that, because it felt like it broke the workflow I had settled into to try and handle one-off cases differently, or constantly ask questions to Carrie or other Associates. I was able to get over 20 outreach emails / forms done today, and I think I have a pretty good idea of how to do it now.
What I Did Today
Today I started by finding three job listings. The majority, however, was spent on Disability ERG Outreach.
Customer Service Representative/Entry level (On-Site Oakland, CA)
Company: Beneficial State Bank
Link
Applicants for this full-time position will be charged with responding to customer inquiries, processing transactions, recommending ideal bank products/services, training customers on easier banking options, opening new safe deposit boxes, assisting the Branch Operations Manager as needed, contributing to administrative tasks, and answering calls. An ideal applicant will have one year of retail experience, applicable customer service experience, strong interpersonal abilities, and a working knowledge of bank products.
Customer Service Representative/Entry level (in-person Merced, CA)
Company: National Veterinary Associates
Link
This is an equal opportunity employer searching for candidates who are effective communicators, are comfortable using computers, and have one year of related experience. Frequent tasks will include answering questions, responding to phone calls/emails, scheduling appointments, preserving the cleanliness of the client waiting area, maintaining documents, and delivering complex matters to senior staff. There are offered benefits including medical/dental insurance, a 401k, and paid time off.
Front Desk/Entry level (On-Site Sacramento, CA)
Company: Kimpton Hotels and Restaurants
Link
Candidates in this full-time role will be responsible for guest check-in, performing pre-assignment on hotel rooms, ensuring adherence to credit policies, answering phone calls, following an established key control policy, verifying transactions, and completing all tasks on a checklist before the end of one’s shift. Ideal candidates will have one year of relevant experience in a hotel setting, a flexible schedule, and the ability to work well under pressure.