CTP Skill Center

Guardian Life, has a full-time, remote, entry-level, Customer Care II, opening. Pay starts at $18/hr – $21.60/hr.

In this role, you will be responsible to facilitate, analyze and resolve customer issues through a variety of communication channels, including phone, email, and chat. You will service a suite of absence products such as short-term disability, state disability, state-paid family leave, and Family Medical Leave Act. You will be initiating new absences for members as well as answering questions about current benefits and claims.

You have:

• High School Diploma.
• Associate Degree or bachelor’s degree preferred.
• Experience in a service-related industry.
• Minimum internet speed of 50/25 Mbps
• Private and secure workspace free from interruptions
• Phone skills, including familiarity with complex or multi-line phone systems
• Strong time management and organizational skills
• Great active listening skills
• Exceptional interpersonal and rapport-building skills

If you are interested in this position you may find more information by clicking the link above, or you can apply by clicking the LINK here.

The Ramada by Wyndham Viscount Suites Tucson East is looking for a remote Administrative Assistant to handle a variety of clerical and administrative tasks to support the company’s operations. This includes drafting professional documents, scheduling appointments and events, greeting guests, answering phone calls, managing filing systems, and other general office duties.

The ideal candidate has prior experience in office administration or similar roles, with excellent communication, prioritization, and organizational skills, and a strong attention to detail.

https://www.ziprecruiter.com/job/da4d2dd1

This is a remote Administrative Assistant job posting for Chalyna Lazo Contracting in San Francisco, CA. They offer benefits including health insurance, 401(k), and paid time off.

The role involves providing support to office staff by answering phones, scheduling appointments, planning meetings, writing emails and reports, and maintaining filing systems.

You’ll need a high school diploma or GED (Associates degree preferred) and experience in a similar role. Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint) and strong organizational skills are essential.

https://www.ziprecruiter.com/job/0223b06b

Aust Granite in Fresno, CA is looking for an Office Secretary to help out with various administrative tasks. This is a part-time, remote position.

The ideal candidate will have experience in office administration, be able to handle multiple things at once, and communicate well both in writing and speaking. You’ll also need a keen eye for detail and be a whiz at organization.

Your day-to-day will include drafting letters and documents, scheduling appointments, greeting visitors, answering phones, and keeping the filing system in tip-top shape.

https://www.ziprecruiter.com/job/31627c77

CCC Intelligent Solutions, has an opening for a Full-time, remote, entry-level, Remote Inbound Customer Service Representative. Pay starts at $16.50/hr.

The RoleThis is a remote opportunity! Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients, and billing services to assist in explaining services and claims information. 

The job requirements are extensive for listing here but they seem to be a good fit for us CTP graduates.

For more information click the LINK here for an application.

Teksystems LLC, has an opening in Concord for an on-site, full-time, Customer Service Representative. Pay starts at $10.00 per hr.

Are you looking for a job opportunity with a family-oriented company in a role responsible for solving customer financial and billing requests? Do you have strong customer service and math skills? If the answer to these questions is yes, this position might be the right fit for you! We are actively partnering with one of the most reputable Alarm & Security companies in the Western United States for contract-to-hire Customer Care / Billing representatives!

Job Description:

· Answer calls and bring to resolution, inquiries from customers regarding service, billing, dispatch or any facet of account.

· Coordinate incoming calls – most calls will be about billing so must feel comfortable showing problem-solving skills and pulling out a calculator to help explain bills and numbers to customers.

· Use basic math skills and calculations in order to provide customers with accurate billing information

· Follow up on appointments

· Taking payments, canceling accounts, and answering billing questions.

· Will be handling both incoming and outgoing calls.

· Example: Performing pro-rated billing, if a customer cancels their service in the middle of a billing cycle one would need to figure out the credit needs to be and make that adjustment on their account.

If interested, Click the LINK here for Easy apply on Linkedin.