What I did Today

Today we worked on customer service email responses, which used fictitious examples of customers with feedback or complaints and we were expected to respond professionally on behalf of BerkMart. It was good practice for me understanding how to address customer complaints in text and learning what words I should use. Then we reviewed the challenge we worked on yesterday. I am looking forward to more practice with customer service.

What I Did Today

Today, we did responses to customer feedback questions and went over our Independent Challenge grades and the actual Independent Challenge doc and sheet. I am having intermittent internet service issues and I’m going to have to check in with my internet service provider in the morning…. Rebooting my router did not improve my connection…

What I did today

Today, we went over the results of our Independent task from yesterday. I got an A.

We also did an assignment today on BerkMart customer service response letters. I think I did a good job with those.