CTP Skill Center

Recology in San Carlos has an opening for a full-time on-site entry-level, Customer Service Representative 1. $23.98 – $34.25 Per Hour – Per the collective bargaining agreement

THE ROLE: Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Answers telephone or greets customers at the counter.

• Provides information about collections, rates, billing, and account status promptly and correctly.
• Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing, and reconciling customer payments.
• Maintains appropriate records, prepares requested reports, and performs related word processing, data entry, and clerical duties.
• Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
• Participates in training on customer service work processes, procedures, skills, and safety to ensure optimum customer service.
• Handles special calls including escrow, bankruptcies, and delinquent accounts by telephone contact and monitoring delinquent accounts to the point of resolution, as appropriate.

Qualifications:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Six months of related experience and/or training.
• Computer programs, including Microsoft Office suite of applications.
• High school diploma or GED required.
• Bachelor’s degree preferred.

Re-cology usually has a nice pay package. To apply, click the LINK here.

This is a work-from-home data entry job for Page Financial Group. You will transfer data from various sources (paper, recordings, etc.) into databases, spreadsheets and other digital formats. The job requires strong attention to detail, typing accuracy, and the ability to work independently. The ideal candidate is highly organized, a fast typist, and has experience with data entry or a related field. Benefits include health insurance, paid time off, and a 401(k).

https://www.ziprecruiter.com/job/e70dac6a

This is a job listing for a Remote Call Center Agent at Seahawk Services in Cambridge, MA. The pay is $18.00 – $24.00/hour and offers flexible scheduling with shifts available all days of the week.

The main responsibility is providing excellent customer service through phone calls (inbound and outbound). This includes answering questions, resolving problems, and keeping customer information up-to-date.

You should be a good communicator with experience in call centers or customer service. The ability to multitask, solve problems, and follow procedures is also important. To work remotely, you’ll need a reliable internet connection and a dedicated workspace.
https://www.ziprecruiter.com/job/32e67e2b

Talentify.io, has an opening for a full-time, remote, entry-level, Customer Service Representative. Pay is listed at $30K/yr – $40K/yr.

Bilingual in English and Spanish

What To Expect (Job Responsibilities)

• Handle high volumes of incoming calls from customers
• Evaluate customer needs and provide satisfactory solutions
• Build and maintain trusting relationships through open communication
• Provide accurate and comprehensive information using appropriate tools
• Manage customer complaints, offer solutions, and ensure resolutions are achieved

What Is Required (Qualifications)

• Proven customer support or client service experience preferred
• Strong phone skills and active listening abilities
• Attention to detail and excellent communication skills
• Ability to prioritize, multitask, and work in a fast-paced environment
• Willingness to work nights and weekends as required

Interested? Click the LINK here to apply.

This is a CSR job at FMG, a marketing software company for financial advisors. It’s fast-paced and requires problem-solving skills, but offers a good work-life balance and competitive benefits. As a CSR, you’ll provide excellent customer service, handle complex inquiries, and collaborate with internal teams. You should be a self-directed learner with strong communication skills (written and verbal), and ideally have prior customer service experience.
https://www.ziprecruiter.com/job/3af0f520

Talentify.io, has an opening for a full-time, remote, entry-level, Remote Customer Service. Pay starts at $14/hr – $14.50/hr.

What To Expect: Answer incoming calls from customers requiring support for their devices. Accurately process and document each inbound call/email transaction. Deliver service and support to end-users via voice calls, email, and third-party software. Interact with customers to provide and process information about products and services. Gather customer information and determine the appropriate resolution.

What Is Required: 1 year of experience in a similar role. Experienced level of expertise in customer service. Basic computer skills. Active listening and empathy skills. Strong interpersonal sensitivity. Typing skills and telephone etiquette. Typing skills and telephone etiquette.

You can apply for this job opportunity by clicking the LINK here.