I had two mock interviews with David and Evelyn from Mechanics Bank. My interview with Evelyn went very well. My interview with David was considered by him to be excellent. The only notable constructive criticism is when Evelyn asked me where I saw myself three years from now. I told her it would be in remote customer service for a consumer technology company. But I said nothing more. When she commented on that I told her I thought since I was being interviewed for a customer service job at Mechanics Bank it would not make any sense advertising for T-Mobile or Xfinity. She said I should have told her why I wanted to work at either of those companies and what skills I had that I could highlight for working at T-Mobile or Xfinity. But what did that have to do with increasing the chance of getting a customer Service job at Mechanics Bank. That whole thing was over-the-top too strange for me.
I did 2 mock interviews and received compliments on both. Had a good day talking with program participants. Hoping for an early release today.
Live Chat Specialist
Part-time remote/work-from-home Live Chat Specialist Entry-Level
This is in the United States and is a work-from-home position. You must have 1 year of customer service experience. You need to be proficient in your computer and typing skills. Preferred but not required experience Live Chat Platforms. Must be able to work alone and on a team.
Work from home part-time LCS Entry Level
Tech One Global Ltd
The pay range for this job position is $22-$40 per hour depending on experience.
Customer Service Representative
Full-time in-person CSR
This is in Galt, CA. This job is at the Family Dollar, they are hiring a cashier/customer service representative. They will train you for this position. They prefer you to have retail customer service experience but it is not required. Must be able to lift 40 pounds and at times up to 55 pounds.
In-person full-time CSR Entry Level
Family Dollar
Customer Experience Representative
Full-time remote/work-from-home CER Entry Level
This is a remote/work-from-home position in the United States. You must be proficient with a computer and keyboard. Google Workspace and Microsoft Office products are preferred but not required. You should have customer service experience. This is a seasonal job position that starts 09/23/24 and goes until February 2025. You will have training for two weeks and then be given a 30-40-hour work schedule. Must have flexibility for scheduling and be able to work on weekends and holidays. You will be given an equipment package if hired.
Remote/work-from-home Customer Experience Representative
Swooped
Pay range starts at $18 per hour.
VIRTUAL CAREER EVENT
What I did today
Today I started my first day for my AWEX internship. I worked with Carrie and Jose to get Telegram to work and get started on what my tasks are during my internship.
What I Did Today
Today I did some practice/training with BerkMart sales. I found it challenging at first, but eventually I caught on. I found it interesting to see what everyone else came up with in regard to purchases. Afterwards, we watched a video about hot to deal with irate customers. It was review for me since I have prior experience in retail/customer service. Afterwards I looked at the cash out game and did some review for Mechanics Bank which is for tomorrow’s mock interview.
What I did today
Today the class participated in customer/cashier role-playing with the Berkmart shop. It was fun. After, we watched a video on how to provide customer service to angry customers. After that, we were able to play a cash tendering game.
8/20/24 What I Did Today
I typed 38 W.P.M.. I did the Bert Mart online customer service lab experience. I watched a great video on how to deal with irate customers. I learned the 3-way technique, to transfer the problem, time out, and draw a line. I learned how important it is to de-escalate any intense emotional reactions either as the customer service agent or/and of the customer. It is also of fundamental importance to know what one has the power and authority to do in the position of a customer service agent. I learned there are many moving parts and they all need to properly attended to. I had an Employment records review with Carrie. I linked my resume with my CTP job log.