9/4/2024 What I Did Today

I was able to type 41 WPM with no errors! That was a good way to start off the day. I learned how to remove page numbers in Google Docs by removing the header and double-clicking on the left side of the mouse. That is very helpful. I completed the Editing and Proofreading document in class assignment. I completed the first of the five core letters that needed to be fixed to different requirements. I also learned that business letters are usually presented to the left side of the document. I had always thought they were centered. That knowledge saved what would of been a lot of frustration for me otherwise.

Level 1 Help Desk & Onsite Technician (Elk Grove, California)

Company: Computer Experts

Link: https://www.indeed.com/jobs?q=help+desk+it&l=california&from=searchOnDesktopSerp&vjk=c9f03ea9348beea7&advn=4219392376632108

Here is an in person IT Helpdesk in Elk Grove California on indeed. You will help users with any technical issues related with desktops, laptops, mobile devices, printers and network activities. Open and log trouble tickets in the call tracking system to track issues from identification through resolution. Provide phone, desk-side or onsite support for installation, configuration and troubleshooting. Set up new hardware including mobile devices, laptops, desktops and printers. Monitor and maintain client desktops and servers. Monitor and test client backups and ensure data recoverability. Provide reports to management and clients on scheduled basis. Work on special projects and ensure successful completion. Travel to client locations to provide onsite support. The job requires 1-3 years of IT and customer service experience.

The pay is anywhere between: $25-$30 an hour (40 hour work week)

IT Support/Administrative Assistant (Walnut, California)

Company: AC Infinity Inc.

Link: https://www.indeed.com/jobs?q=help+desk+it&l=california&from=searchOnDesktopSerp&vjk=d05fbff9f9ad9e99&advn=5728776496456521

Here is a IT support position in Walnut, California. You will assist in creating training materials about computer troubleshooting and usage. Work with 3rd party providers to keep networks running. You will also need to install and configure computer systems foe both hardware and software. The job requires that you have at least 1 year of IT or computer experience while also having 1 year of customer service experience.

The pay is anywhere between: $20-$27 an hour (40 hours a week)

What I Did Today

I started the CTT course by downloading extensions and bookmarking core websites to make it easier to navigate assignments. Some sites include Homebase for timecard management, WordPress, Slack and Google extensions such as Bitwarden a password management site. Also, various AI tools like ChatGPT, Image Create, and Suno, which can be helpful in my work. With everything set up, I’m ready to dive in.