Customer Service- Redding, CA

WCP Solutions is looking for someone to provide administrative support for our Account Managers, working within a team-based environment that aligns with WCP Solutions’ culture and goals. The role offers a consistent schedule from 8:30 AM to 5:00 PM, Monday through Friday, with the potential for overtime, allowing for a good work-life balance.

The responsibilities include managing customer service calls with professionalism, ensuring timely follow-up on customer requests, and writing up price quotes for both stock and non-stock items. You’ll also work with merchandising and sales to facilitate these quotes. Additionally, you’ll advise customers on trends and new products that align with their budgets and timelines.

The role also involves supporting inventory management, tracking orders, and addressing product delays or change orders. You’ll need to effectively communicate customer-related information, opportunities, and issues to the Account Managers and Sales Manager to ensure smooth information flow. Daily tasks will include accurate data entry, reporting, and general office duties.

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IT Specialist – (Entry Level) Greenbrae, CA 

Casey Securities LLC, an institutional-facing broker-dealer providing complex execution services to the financial services industry, is looking to hire a dedicated IT Specialist.

This role will be based at Casey’s headquarters in Greenbrae, CA, and will report directly to the CEO. The IT Specialist will be responsible for supporting the Trade Desk and office operations, including collaborating with the firm’s managed service provider, maintaining networks, hardware, and software, and solving computer problems. The individual will also be responsible for preparing computer equipment for installation, diagnosing and resolving issues brought to them by end-users, and proactively identifying and addressing potential problems. Additionally, they will implement and maintain the firm’s cybersecurity policies and work with third-party vendors that provide software and hardware solutions.

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Regional Office Support Technician Walnut Creek, CA

CalPERS is looking to hire an Office Technician (Typing) for the Customer Education and Outreach Division (CEOD) at the Walnut Creek Regional Office.

The position reports to the Staff Services Manager I (SSM I) and is responsible for providing administrative and clerical support. The duties will vary in scope and sensitivity, requiring a high level of initiative and the ability to work independently.

Anticipated interview dates start on January 8, 2025. The hours are 8-5 Mon-Fri.

Link

What I Did Today

Today I began with typing practice as part of my professional skills development goals. I was able to improve my speed to around 47-48 wpm on average compared to recent days, but my accuracy went down. I then continued by researching and summarizing job listings and posting them to CTP’s skill center for the next hour or so. Afterward, I worked on ERG research until it was time for the check-in meeting. While waiting for the meeting, I squeezed in some more typing for a couple extra minutes. Carrie assigned me a new task during the meeting, which is meant to be a temporary assignment that should replace one of my old tasks. The new task was research into bank CRA audits, with the idea being to reach out to companies being audited for volunteer and funding opportunities. I was mainly focused on researching the people who work for the company to find a profile of the person acting as the Chief CRA Officer for the company. I was only looking at ones in California. However, of the ones listed, it seems to be hard to find people with that job title in particular. I switched to gathering CTP Alumni contact info for a little while, and found two LinkedIn profiles from graduates of CTP in 1998. Finally, I went back to CRA research and added phone numbers for bank offices where I couldn’t find a specific person to contact. I also added info about their funding areas, which required extra digging sometimes. Tomorrow is Thanksgiving, and so I’m closing out my work until next week and going to enjoy the break.