CTP Skill Center

Summary, ProTechtion IT, a company that provides tech support for medical offices in Orange County, is hiring a Level 1 Help Desk/Field Technician to offer on-site support as they expand due to client referrals.

These are some of the skills you will need for the job.

1. Naturally geeky & technologically inclined, you’d do this even if it wasn’t your job! Excellent communication skills – written, verbal, and non-verbal. But make sure to be respectful and empathetic when handling a high volume of calls and incoming tickets.
2. Comfortable meeting new people in person and talking on the phone – a lot.
3. Punctual, creative problem-solver, flexible, and persistent – but you also know when to stop and ask for help.

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Company: Estuate Inc.

Link: https://www.dice.com/job-detail/2aa078c8-6d87-4f05-bed6-3dd384163159?searchlink=search%2F%3Fq%3DIT%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26language%3Den&searchId=f1dab4f6-4133-4eba-9f16-4c4ee4d99173

Here is an in person IT position in Milpitas on Dice. You will assist in being an account executive, while also helping in being a customer success executive. Your main role is to perform proficient IT services and make both software and hardware repairs for various clients. Some travel is necessary.

The pay is anywhere between: $80,000-$100,000 a year.

Company: Robert Half

Link: https://www.dice.com/job-detail/dd149ce6-d863-47e1-8ded-d31d90a463e1?searchlink=search%2F%3Fq%3DIT%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26filters.workplaceTypes%3DRemote%26language%3Den&searchId=752dc396-0513-4998-bbda-bb15ba0b151c

Here is a remote IT position on Dice. You will oversee the operation and management of Exchange Online/Hybrid and Exchange 2019. Handle Entra ID and Microsoft Purview systems. Manage Public Records requests and eDiscovery. Implement and maintain Proofpoint systems. Administer Active Directory and Group Policy. Ensure Data Loss Prevention (DLP) measures are in place and effective. Understand and implement sensitivity labels where necessary. Utilize the Office suite of products for various tasks. Use PowerShell for scripting and task automation. Demonstrate excellent communication skills and quick learning abilities.

The pay is anywhere between: $59.38- $68.75 an hour (40 hour week)

Company: Amerit Consulting

Link: https://www.dice.com/job-detail/cc8e1088-275b-4f33-b5e5-ddeda5e9f695?searchlink=search%2F%3Fq%3DIT%2520Helpdesk%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26language%3Den&searchId=9823b006-5571-4cdc-97c3-32ee508277bd

Here is an in person Service Desk position in San Francisco on Dice. Perform analysis on Service Desk issues and failure to meet SLAs or customer satisfaction and conceptually understand reasons behind team failures/successes to contribute to a plan to increase efficiencies. Assist in listening to customer concerns and working proactively with management, other team members, and IT departmental groups to devise solutions. Gather technical application information and prepare IT email communications; ability to translate application and technical jargon into customer-friendly communications. Manage customer relations in performing each event or problem tracking serve as a possible internal escalation point for junior level staff with customer dissatisfaction issues. Act in a mentorship role with more junior staff, including acting in various Level II functions, assist with training, providing peer mentorship, and other leadership roles within the Service Desk.

The pay is anywhere between: $30-$33 an hour (40 hour week)

Company: WOLFpak
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Major duties for this full-time role include providing professional support to customers via email, resolving customer complaints, being up to date with knowledge of company products, and responding to comments on social media platforms. A desirable applicant has experience in customer service, demonstrates the ability to multitask, and maintains a positive attitude. This employer ensures a supportive workspace and opportunities for professional growth.

Company: Crunch Fitness
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This is a position that will entrust candidates to be responsible for greeting members/guests, answering phone calls, communicating special events to members/guests, selling retail products, following company policies, and other duties as assigned. Ideally, an applicant will be a multitasker with strong communication skills. This is an Equal Opportunity Employer that offers a gym membership, time off, and disability+life insurance.

Company: World Kinect
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This is a full-time job opportunity that is looking for candidates with exceptional problem-solving skills, pronounced communication abilities, and attention to detail. Regular tasks that a candidate will be expected to carry out are managing a high volume of phone calls, updating customer account information, completing daily assigned tasks, and working as a team. Offered benefits include health benefits, a 401K, and 11 paid holidays.