What I did today?

I opened a new ticket for Computer Hardware Pre-Lab. I answered the necessary questions and defined the the computer terms. With the BIOS Exploration assignment, today I connected BIOS on 2 different Virtual Machine Managers (VirtualBox, Virt-Manager). I made note of the key you need to press to enter the startup menu (F12).

Today in PRO 10/07/2024

Today is Monday and in PRO that means you get to work on an elective of your choice off of the list. I began a Power of Wellness flyer and worked on a company research doc. I got to get ahead on some assignments and finish up my Skillsoft.

As each week begins and the repetition of continuous project, this class is not as bad as I thought it was going to be.

Customer Support Engineer, for Oxford Instruments Plc, at Santa Barbara, CA

Oxford Instruments is seeking a skilled Customer Support Engineer to join the Nano Science team, focusing on servicing complex low-temperature equipment in Santa Barbara, CA.

These are some of the responsibilities you will have at the job.

  1. Install Oxford QX dilution refrigerator systems as they are delivered
  2. Annual maintenance of dilution refrigerators currently on site, various manufacturers and models, 18 + systems which are in constant use.
  3. Trouble shoot QX system.

LINK

IT Help Desk Technician, for Primary Color, at 11130 Holder Street, Cypress, CA 90630

The IT Help Desk Technician offers technical support to end-users for hardware, software, and network issues. They troubleshoot problems, provide solutions, and ensure customer satisfaction while serving as the first point of contact for IT inquiries. This role works under IT Management to maintain efficient IT support operations.

These are some of the skills you will need for the job.

  1. Excellent problem-solving and troubleshooting abilities.
  2. Strong communication and interpersonal skills.
  3. Ability to work independently and as part of a team.
  4. Good organizational skills and attention to detail.

LINK

Help Desk Support, for TCC, at San Ramon, CA

The Software Support Specialist serves as the primary contact for software-related inquiries, managing help desk ticket requests and overseeing software production tasks.

These are some of the responsibilities you will have on the job

  1. Provides problem resolution, reassignment, or escalates advanced inquiries to appropriate technicians/other departments, in a timely manner
  2. Records data required to analyze problems and track them to their resolution
  3. Prepares, presents, and reports related help desk/software problems and help desk activity for management review and action

LINK

What I Did Today

I started today by looking for job listing to post to CTP’s skill center page, which graduates can apply for. I found mostly on-site customer service jobs, which require some computer and office software skills. I also posted a real-world example of communication in the workplace that happened to a friend of mine, and how it led to a positive outcome. I hope that it can give people the courage to speak up when they are feeling overwhelmed. Next I worked on California food pantry research, and spent some time adding a few more companies to the ERG research sheet. Next, I worked on the Google Slides assignment with other associates, and we were able to make a lot of progress. I thought I was going to be absent today last week, but I had the wrong day, and it was actually tomorrow. I will probably still think about the Slides project tomorrow, as it’s an opportunity for creative expression, but we won’t meet about it again until Wednesday.