Pacific Seafood is working to feed the world the healthiest protein on the planet through their values of productivity, quality, teamwork, and excellence. They are looking for someone to make sales calls, process orders, cover for sales representatives, answer phones, clear orders, take orders and ensure timely delivery, answer customer questions and handle problems professionally and expediently, research customer disputes within guidelines, maintain paperwork and records, identify delivery problems, and present and sell new products. They want someone with technical experience, and preferably knowledge of order processing systems, Microsoft Word and Excel, and who has excellent customer service skills. The pay rate ranges from $18.90 – $21.08 / hr.
Client Services Associate – Financial Services (Full-Time, On-Site, San Jose)
Ameriprise Financial is a longstanding leader of personalized financial planning and advice. They are looking for someone to perform tasks such as to schedule, reschedule, and confirm client meetings, handle and direct client calls, sit in meetings and take notes, enter notes into Salesforce, handle client follow-up tasks, initiate new account openings, transact in accounts, research client holdings, handle client service issues, and manage new client onboarding. They are hoping for a candidate who is seeking a career path in the financial services industry, as well as someone who has strong verbal and written communication skills, strong typing and note-taking skills, has excellent organizational skills, has great attention to detail, can stay cool and calm under pressure, is proficient in platforms such as Microsoft Word and Excel, is a good listener, enjoys working with the public, has a clear and confident speaking voice, has polite communication with clients, team members, and vendors, is independent, and is a flexible problem solver with a professional appearance and demeanor. The salary range is $50,000 – $65,000 / yr.
Client Services Associate (Full-Time, On-Site, San Jose)
SPS is a global market leader in the field of Business Process Services for Document Management solutions. They are looking for someone to handle tasks which include consistent lifting, moving, and walking, customer care with a friendly attitude, flexibility in handling customer demands in a high-volume environment, adhering to safety procedure guidelines, taking direction from supervisor, maintaining logs, and reporting documentation, participating in cross-training, handling time-sensitive material, providing backfill, entering data, and sorting and delivering mail. They are looking for someone with customer service experience who has great people skills and patience, has keyboarding and Windows environment PC skills (including Word, Excel, and PowerPoint, preferably), written and verbal communication skills, ability to lift up to 55 lbs, willingness to work additional hours as needed, willingness to submit to drug screening and background check, ability to work independently and as a team, and an ability to meet attendance policy. The pay rate is $21 / hr.
WHAT I DID TODAY ?
We practiced Basic Phone Skills
We review BerkMark Phone Scripts
We worked on Independent Challenge V2
What I did today?
I tried playing with Google Sheets and Docs. So I hope I did ok.
What I Did Today
Today I searched Indeed for jobs to post on CTP and posted some decent jobs. I worked on the EFG list for the rest of the day, mostly confirming what is left to research for some counties.
What I did today
Today we first did an assignment on the CX3 phone system. Then we worked on the Independent Challenge. And I watched a video on customer service.
What I did today
Practiced phone scripts with 3CX, and did the Independent Challenge V3.
What I did today!
Today began with practice typing. We did some phone exercises on 3CX. We did the independent challenge. I completed most of it.
What I Did Today
I Practiced answering phones on 3XC Team App and took Independent Challenge V3 Assignment.