Consumer Support Specialist (Ritchie Bros., Full time, In person, Rancho Cordova, CA.)

Listed skills are: Research, purchasing, Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Microsoft Office.

The Consumer Support Specialist is responsible for coordinating resolutions for consumer-sourced inventory escalations and managing reschedule requests. This role involves handling inbound and outbound communications with vehicle owners and stakeholders in a professional and timely manner. The specialist maintains accurate records and clear notes using internal systems while ensuring effective communication through phone and email. Key responsibilities include meeting performance metrics such as resolution rates and cancellation conversions, supporting internal teams, and adapting to evolving business needs by taking on additional tasks as assigned.

Listed pay is $18 an hour.

Link:

https://www.indeed.com/viewjob?jk=1dc14f220e9a8fb1&from=shareddesktop_copy

Customer Service Associate / Cashier (Sacramento 49er Travel Plaza, Full time, In person, Sacramento, CA.)

Listed skills are: Phone etiquette, cash handling, basic math, customer service, stocking, sales, retail sales, retail math, POS, cash register, grocery store and communication skills.

As a Customer Service Associate / Cashier at 49er Travel Plaza, you serve as the first point of contact for guests entering the General Store, creating a warm and inviting environment. Your responsibilities include accurately processing transactions using the Point of Sale (POS) system, assisting customers with product inquiries and locating merchandise, and maintaining a clean and organized checkout area. You also handle customer concerns professionally, restock products to ensure merchandise availability, and actively promote additional products and services to enhance the guest experience.

4 or 8 hour shifts, evening, night and overnight shifts. Includes every weekend.

Listed pay is: $17.50 to $18 an hour.

Link:

https://www.indeed.com/viewjob?jk=20d83bde59f8d053&from=shareddesktop_copy

Hiring and Expungement Resource Fair – May 7th at Block Community Hub

“At the BOSS Hiring and Expungement Resource Fair, you’ll have the opportunity to connect with multiple employers, including BOSS, who are seeking talented individuals ready to contribute to meaningful work—social justice, community empowerment, healthcare, education, or another field, you’ll find opportunities that align with your skills and aspirations.”

Date: Wednesday, May 7, 2025

Time: 11 AM – 3 PM

Location: Block Community Hub | 1955 Broadway Ave., Ste. B Oakland 94612

Link:

https://www.self-sufficiency.org/event-details/hiring-and-expungement-resource-fair-may-7th-at-block-community-hub

Telecommunications Enrollment Representative (NMI Development, Full time, In person, Carmichael, CA.)

Listed skills are: Sales, customer service, telecommunication and communication skills.

As a Telecommunications Enrollment Representative, you are responsible for educating customers on AT&T products and services, guiding them through the sales process with accuracy and professionalism. You build and maintain strong relationships with consumers to foster brand loyalty, while supporting internal sales and customer service teams to execute daily marketing strategies effectively. In this role, you also identify areas for improvement in the sales process to enhance efficiency and retention. By analyzing market trends and consumer behavior, you provide insights that help AT&T stay competitive, and report key performance metrics to leadership to drive future strategy.

M-F day shift, with weekends as needed.

Listed pay is: $42,000 to $56,000 a year.

Link:

https://www.indeed.com/viewjob?jk=bc2b1019a7581744&from=shareddesktop_copy

Front Desk Receptionist (Sacramento Delta Property Management, In person, Full time, Sacramento, CA.)

Listed skills are: Phone etiquette, organizational skills, multi-line phone systems, administrative experience and customer service.

As a Front Desk Receptionist for a dynamic property management company, you will serve as the first point of contact for clients and visitors, handling multiple phone lines with professionalism and care. You’ll be responsible for providing exceptional customer service in a fast-paced office environment, showcasing excellent communication skills and a people-first mentality. This role requires strong computer literacy, the ability to quickly learn new programs, and a positive, motivated attitude to ensure smooth front desk operations and support for the entire team.

M-F, 8 hour shifts.

Listed pay is: From $19 an hour.

Link:

https://www.indeed.com/viewjob?jk=299b78b25a1f4b09&from=shareddesktop_copy

Customer Service Representative (R&D Transportation Services, Full time, In person, Sacramento, CA.)

This position requires fluency in both English and Spanish.

Listed skills are: Typing, multi-line phone systems, Microsoft Outlook, Microsoft Excel and computer skills.

As a Customer Service Representative, you are responsible for responding to a high volume of inbound and outbound calls, assisting participants, families, care providers, Regional Center personnel, and transportation vendors. Key duties include notifying participants of service schedules, providing updates such as late bus notifications, addressing concerns and inquiries, processing service change requests, and documenting complaints or issues for follow-up. You act as a liaison between departments such as Scheduling and Quality Assurance to ensure prompt and accurate support, while maintaining excellent communication and professionalism in every interaction.

M-F, 8 hour shifts.

Listed pay is: $18 to $20 an hour.

Link:

https://www.indeed.com/viewjob?jk=611a9aa01a94ad9c&from=shareddesktop_copy

Customer Service Representative (Homesite Services Inc., In person, Full time, Sacramento, CA.)

No listed skills.

As a Customer Service Representative, you are responsible for supporting builder and client relationships by managing warranty service requests and ensuring timely and satisfactory resolution of customer concerns. This includes processing new service requests, coordinating inspections and repairs, ordering materials, and requesting purchase orders for non-warranty work. You will maintain communication with builder/client representatives, escalate complex issues to management, and close out service requests upon completion. Additional duties include contributing to administrative tasks and supporting overall operations within the Homesite Customer Service department.

M-F day shifts.

Listed pay is: $20 to $22 an hour.

Link:

https://www.indeed.com/viewjob?jk=9ffe1c596279f7fc&from=shareddesktop_copy

Customer Support Technician (LWP Claims Solutions, In person, Full time, Sacramento, CA.)

Listed skills are: Organizational skills, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Office, phone etiquette, office experience, data entry, communication skills, customer service and multi-line phone systems.

The Customer Support Technician will: Provide administrative and technical support to ensure efficient claims processing and excellent customer service. Manage incoming mail by receiving, scanning, and indexing documents for appropriate handling. Assist the claims department by prioritizing daily tasks, preparing form letters and record requests, and accurately indexing files. Answer and route incoming calls professionally, monitor voicemails, and respond in a timely manner. Deliver high-quality service to clients, vendors, and internal teams, escalating workflow issues as needed. Greet and direct visitors with professionalism, ensuring they are connected with the appropriate staff. Contribute to special projects, draft memos, maintain a tidy workspace, and support a collaborative team environment.

M-F day shift.

Listed pay is: $18 to $23 an hour.

Link:

https://www.indeed.com/viewjob?jk=e48458f2d5194ed7&from=shareddesktop_copy

What I Did Today

– Skillsoft
— Did an hour. More subnetting. Got help from someone I know on a detail that was unclear about Class B networks.
– Phone software
— Given that Jose was out so I had some free time while everyone else was looking at the new phone software, I decided to investigate how to solve the problem myself. I found a program called Parallel and should be able to emulate both Windows and Linux really smoothly. I know someone who recently stopped using their license due to retirement so I asked and they let me borrow theirs. I got it set up and windows installed.
— The next step would be to see if the phone software install and setup works. I still have the setup notes from when Jose went over them the first time. Probably I’ll do that tomorrow in class.
— I feel like a real proactive IT tech lmao.
– Independent Challenge
— Exact same spreadsheet table as the one from bootcamp.

What I did Today?

Today we went over some things in class that we needed to improve on. One of them was the table of contents. Then we all went over more of the Micro Sip by calling some of our classmates or instructors. Lastly, we did the challenge to see how much we have improved this month.