Online Client Service Representative

Tilli Accounting Services is looking for a remote Online Client Service Representative to join their team. The ideal candidate will provide excellent customer service, address client inquiries, and ensure a seamless experience with their accounting services. This is a full-time position with a salary range of $19.79 – $23.83 per hour.

Some of the key responsibilities include:

  • Serving as the primary point of contact for clients
  • Assisting clients with onboarding and using the accounting software
  • Providing clients with information regarding their accounts and finances
  • Collaborating with internal teams to meet client needs
  • Maintaining records of client interactions and service requests
  • Identifying opportunities to improve client satisfaction
  • Assisting with the preparation of financial reports

The ideal candidate will have a high school diploma (or equivalent), experience in customer service (preferably in finance or accounting), excellent communication skills, problem-solving abilities, and proficiency in accounting software and Microsoft Office Suite. The candidate must also be able to work independently and manage multiple tasks in a remote environment.

https://www.indeed.com/job/online-client-service-representative-6019c17a3a4cd51b?xpse=SoAY67I3ADk0XPAQzD0LbzkdCdPP&xfps=bce21c53-d681-4b15-97e8-857c678b9669