Company: Computer Experts
Here is an in person IT Helpdesk in Elk Grove California on indeed. You will help users with any technical issues related with desktops, laptops, mobile devices, printers and network activities. Open and log trouble tickets in the call tracking system to track issues from identification through resolution. Provide phone, desk-side or onsite support for installation, configuration and troubleshooting. Set up new hardware including mobile devices, laptops, desktops and printers. Monitor and maintain client desktops and servers. Monitor and test client backups and ensure data recoverability. Provide reports to management and clients on scheduled basis. Work on special projects and ensure successful completion. Travel to client locations to provide onsite support. The job requires 1-3 years of IT and customer service experience.
The pay is anywhere between: $25-$30 an hour (40 hour work week)