Level 1 Help Desk / Field Technician, for ProTechtion IT, at 23961 Calle de la Magdalena, Laguna Hills, CA 92653

Summary, ProTechtion IT, a company that provides tech support for medical offices in Orange County, is hiring a Level 1 Help Desk/Field Technician to offer on-site support as they expand due to client referrals.

These are some of the skills you will need for the job.

  1. Naturally geeky & technologically inclined, you’d do this even if it wasn’t your job! Excellent communication skills – written, verbal, and non-verbal. But make sure to be respectful and empathetic when handling a high volume of calls and incoming tickets.
  2. Comfortable meeting new people in person and talking on the phone – a lot.
  3. Punctual, creative problem-solver, flexible, and persistent – but you also know when to stop and ask for help.

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