Summary, ProTechtion IT, a company that provides tech support for medical offices in Orange County, is hiring a Level 1 Help Desk/Field Technician to offer on-site support as they expand due to client referrals.
These are some of the skills you will need for the job.
- Naturally geeky & technologically inclined, you’d do this even if it wasn’t your job! Excellent communication skills – written, verbal, and non-verbal. But make sure to be respectful and empathetic when handling a high volume of calls and incoming tickets.
- Comfortable meeting new people in person and talking on the phone – a lot.
- Punctual, creative problem-solver, flexible, and persistent – but you also know when to stop and ask for help.