Customer Service Hospitality Concierge (Remote)
Company: Dry Farm Wines (DFW)
Link:https://www.ziprecruiter.com/jobs/dry-farm-wines-dcd65653/customer-service-hospitality-concierge-remote-f142b5bb?lvk=5cetcX-jj0-EQSc4MwscIQ.–MvxgBoH1J&tsid=160000684
This is a job posting for wine enthusiasts! DFW has the highest quality Natural Wines from small family growers worldwide. Every wine meets strict criteria, including organic farming practices, lower alcohol levels, no sugar, and a delicious taste.
Benefits: 4-day work week.; Unlimited pure Natural Wine.; Generous 401k, Profit Sharing, and Defined Benefit plans available.; Paid gym stipend.; Team meals and parties, paid for by the company.; Opportunity for advancement.; Generous vacation and PTO days.
Duties: You’ll solve any issues that arise for customers.; you’ll always prioritize phone calls.; You’ll manage customer inquiries via the phone.; You’ll ensure every customer feels heard by getting them a quick response to any questions they have.; Caring and empathy for customers is a must.; You’ll keep the rest of the team informed about the general mood and feedback from customers.;
Required Skillset: You must have at least 2 years of experience in a customer-facing position.; You have wine knowledge. You are able to speak about wine extensively.; You have an unquenchable thirst for learning.;
Company Values: Admiration – We admire and respect each other.; Excellence – We have an internal drive for excellence in all things.; Innovation – We are always adapting and pushing the envelope.; Group Flow – We love creating together and we trust each other.; Self-Directed Responsibility – We get things done with energy, cleverness, and without requiring much oversight.
For these job posts, I try to post jobs for companies where I would like to work.
Member Services Representative I/Job Req 587498501
Company: Alameda Alliance for Health
Link: https://secure4.saashr.com/ta/6167909.careers?ShowJob=587498501
Essential Functions of the Job: Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.; Member communications: Create and/or mail appropriate member materials and communications as needed.; perform ongoing data entry which assists in the maintenance of the Member Services department database tools.
Skillset Required: Minimum one year of direct customer service Call center experience and managed care experience a plus.
This is a very intensive customer service position. If you enjoy a hectic work environment, then this is for you.
Event Strategy Coordinator (Remote)
Company: FocusKPI Inc.
Link: https://www.glassdoor.com/Job/california-help-desk-entry-level-remote-jobs-SRCH_IL.0,10_IS2280_KO11,39.htm
Responsibilities: Update service desk tickets and supporting pages for all incoming event requests.; Employ note-taking principles and serve as the strategy team’s ultimate information collector.; Proofread and provide suggestions for improving various strategy documents including program strategies, post-event reports, and award submissions.; Assist with strategy contracts and SOW agreements as needed.
This position appears to function as the information hub for the organization.