Job Listings

Guardian Life, has a full-time, remote, entry-level, Customer Care II, opening. Pay starts at $18/hr – $21.60/hr.

In this role, you will be responsible to facilitate, analyze and resolve customer issues through a variety of communication channels, including phone, email, and chat. You will service a suite of absence products such as short-term disability, state disability, state-paid family leave, and Family Medical Leave Act. You will be initiating new absences for members as well as answering questions about current benefits and claims.


You have:

  • High School Diploma.
  • Associate Degree or bachelor’s degree preferred.
  • Experience in a service-related industry.
  • Minimum internet speed of 50/25 Mbps
  • Private and secure workspace free from interruptions
  • Phone skills, including familiarity with complex or multi-line phone systems
  • Strong time management and organizational skills
  • Great active listening skills
  • Exceptional interpersonal and rapport-building skills

If you are interested in this position you may find more information by clicking the link above, or you can apply by clicking the LINK here.