CCC Intelligent Solutions in Iowa(USA) has a listing for a remote, full-time, entry-level, Inbound Customer Service Representative. Pay starts at $16.50/hr.
The RoleThis is a remote opportunity! Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients, and billing services to assist in explaining services and claims information. Full-time hours are available between 7:00 am – 7:00 pm Central Time Zone, Monday through Friday.
Requirements:
Must be able to train and work in a remote environment. No prior medical insurance experience is required, as we will train individuals that are willing to continue to learn and be developed. High school diploma or equivalent. 1-2 years prior customer service experience required. Excellent verbal and written communication skills. Attention to detail. Ability to multi-task with customer interactions and various applications. Possess a positive attitude and desire to provide outstanding customer service. Ability to learn basic medical terminology. Ability to learn basic medical terminology. Career oriented. Strong technical aptitude. Ability to work independently. A quiet and professional work environment free of distractions. High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 Mbps download and 15 Mbps upload).
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