Job Listings

Hornblower Group in San Francisco has an opening for an on-site, full-time, entry-level, Group Services Agent – Seasonal – Alcatraz Cruises. Base pay is $20.50/hr.


The agent will work in the office processing group reservations, answering group phone lines and emails, as well as conducting safety orientations for all youth groups. This position also involves assisting the ticket booth with the selling and scanning of tickets, and boarding and off-loading of guests, as needed. This person will also troubleshoot ticket issues, and assist groups who arrive at Pier 33 Alcatraz Landing without reservations.

  • Two years of guest service/hospitality or marketing/sales experience required
  • Proficiency in Microsoft Word, Excel, Outlook, Google Docs and Gmail
  • Knowledge of another language in addition to English is preferred
  • Must possess a TWIC Card (Transportation Workers Identification Card)

If this job interests you, click the above link to find out more about Hornblower, or to apply, click the LINK here.