This is the summary and also the responsibilities : The IT Tech I provides technical support for computer systems, software, and hardware, responding to helpdesk tickets both in person and over the phone. Key responsibilities include diagnosing and resolving technical issues, documenting solutions, and assisting the Information Systems Supervisor with recommendations. The role requires on-call support and travel to remote locations 30-50% of the time. Proficiency in English and standard office software is necessary, along with strong keyboarding skills. The position also involves adhering to policies and carrying out the mission of Palomar Health Medical Group.