Inbound Customer Service Representative

CCC Intelligent Solutions, has an opening for a full-time, remote, entry-level, Inbound Customer Service Representative. Starting pay is $15.75/hr.


The RoleThis is a remote opportunity! Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients, and billing services to assist in explaining services and claims information.

Requirements:

  • Must be able to train and work in a remote environment
  • No prior medical insurance experience is required, as we will train individuals who are willing to continue to learn and develop
  • High school diploma or equivalent
  • 1-2 years prior customer service experience required
  • Excellent verbal and written communication skills
  • Attention to detail
  • Ability to multi-task with customer interactions and various applications
  • Possess a positive attitude and desire to provide outstanding customer service
  • Ability to learn basic medical terminology
  • Weekday schedule flexibility
  • Career oriented
  • Strong technical aptitude
  • Ability to work independently
  • A quiet and professional work environment free of distractions
  • High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 Mbps download and 15 Mbps upload)

A long list of requirements but seems like a pretty good place. If interested, click the link above for more company information, or to apply click the LINK here.