Front Desk Agent (Grand Pacific Resorts, Full or Part time, In Person, Napa, CA.)

Listed skills: Guest services, front desk, customer service, phone etiquette, organizational skills, hotel experience, hospitality, guest relations, computer operation, resort and communication skills.

As a Front Desk Agent, your role involves managing check-ins, check-outs, and reservations while ensuring a seamless guest experience. You will verify payment details, register guests, and provide information about hotel offerings. Responsibilities also include addressing client concerns professionally, coordinating with housekeeping to maintain room quality, handling group reservations, and arranging personalized services. Additionally, you will upsell amenities when appropriate and maintain accurate booking and payment records.

Listed pay is $18 to $21 an hour.

Link:

https://www.indeed.com/viewjob?jk=50ec3d718a7f0190&from=shareddesktop_copy