(FEP) Correspondence Phone Support, Intermediate (Blue Shield of California, Full time, Hybrid, Redding, CA.)

Skills listed are: Microsoft Office and computer skills.

Our Customer Care Representatives (CCRs) take ownership of member issues, ensuring quick and stress-free resolutions while proactively identifying potential future concerns. They contribute to a collaborative team culture by sharing insights with peers and management to improve processes. Most importantly, they embrace a fun and supportive work environment while making a positive impact on members’ experiences.

M-F with weekends and holidays as needed.

Link:

https://www.indeed.com/viewjob?jk=53d5c1daebad6bca&from=shareddesktop_copy