Advanced Plumbing, Heating and Air believes in clear communication and upfront pricing. They are looking for someone to answer incoming calls, texts, and online requests and emails, create work orders, collect payments, and make appropriate notes to customer accounts, dispatch appropriate technicians, estimate follow-ups, follow-up with customers, sell memberships over the phone, handle outbound calls, identify solutions, and other miscellaneous responsibilities as assigned. They are looking for someone who has excellent communication skills with an ability to adapt to changing situations and listen to feedback, has a proficiency with computers, is highly organized and detail-oriented, can perform under pressure and switch tasks with ease, and has a customer service-oriented mentality. The pay rate is $18 – $21 / hr.