Company: TEKsystems c/o Allegis Group
Here is an Desktop support technician position in San Francisco California on Dice. This position is responsible for maintaining a stable operating environment and ready access to all workstations and network resources in a MS Windows Active Directory environment. This position shall provide first response support to analyze and resolve technical end user issues in a timely and successful manner. Support the day-to-day administration of all user computing through Helpdesk tickets, phone calls and walkups. Provide front-line technical support to end-users. Perform installation and routine maintenance of desktops, laptops, and servers. Administer user network accounts, groups, and objects via Active Directory and Exchange. Maintain availability of all critical communication solutions including systems, phones, email, and wireless. Provide training to end user community, and document policies, instructions, and publish user information. Create process and procedural documentation. Updated documentation as required with process improvements.
Assist in periodic, off-hours support, and upgrades.
The pay is anywhere between $28- $34 an hour (40 hour work week)