Link: https://www.indeed.com/jobs?q=it+help+desk&l=California&vjk=54ad17f39dd35593
Here is an in person desktop support position in San Jose on Indeed. You will perform tasks under minimal supervision, provides assistance, coordination, follow-up on customer issues, and real-time desktop support. Provides desktop support, including problem recognition, research, isolation and resolution steps for system and application software, MAC/PC hardware, and peripherals. Provides application support, including problem recognition, research, isolation, and resolution steps for Level 1 application support. Provide level 1 support for SAP, SalesForce.com, ServiceMax, and Enovia. Be able to translate user requests into requirements documents. Records and logs all details related to support calls dispatched or handled in the call tracking system. Performs system software, application, and hardware upgrades. Provides telephone support to remote users who experience software or hardware problems. Provides timely updates and reports to management on all project work and unique assignments. Setup user accounts and email accounts. Printer configuration, support for Mac and Windows. Proactively address new emerging problems. Support enterprise-level video conferencing.
The pay is anywhere between $25- $80 depending on experience and education (40 hour work week)