Company: eXcell
Here is an in person Deskside technician in Berkley California on Indeed. You will build new devices and deploy them. Perform account setup / upgrades for new or departing users. Provide first and second level contact and problem resolution for customer issues. Image and reimage laptops. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Support and troubleshoot Windows 10 / 11, MS0365 and MS Software Center. Support and troubleshoot for printers and other computer peripherals. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware / software. Broad experience of IT with basic understanding of Networks, and Servers. Assist users with logging into their PC. Assist users with troubleshooting their desktop appearance and access to their links / applications on their local PC. Change OneDrive settings on the PC and access OneDrive to copy files / links to their local PC. Access and install applications from Software Center. Re-domain a PC. Assist to update technical documentation and manuals. Access event viewer and other logs to determine error root cause and resolution. Performs other duties as assigned.
The pay is anywhere between: $28-$30 an hour (40hour week)