AppleOne is an HR Consulting company, connecting talent with companies. You will be expected to respond to customers via phone, email, and chat, address customer concerns, escalate issues to management, document customer interactions, collaborate with other departments, and identify opportunities to enhance the customer experience. They are looking for someone who has customer service experience, excellent written and verbal communication skills, strong problem-solving skills, experience with CRM software and Microsoft Office Suite, and the ability to multitask and manage time effectively. The pay rate ranges from $20 – $25 / hr.