514 Cell Phone Repair is looking for a Customer Service Representative to join our team as the first point of contact for clients. This role involves providing excellent phone, email, and chat support, ensuring a positive customer experience. The ideal candidate will have strong communication skills, proficiency in data entry and computer systems, and the ability to handle multiple tasks. Responsibilities include maintaining customer data, assisting with product and order inquiries, following up on customer issues, and supporting sales initiatives. Bilingual skills and previous sales experience are a plus.