Customer Service Representative, Pleasanton, CA

Company: British Swim School

The role requires strong relationship-building and communication skills, the ability to multitask, and a disciplined approach to following schedules and safety procedures. Responsibilities include reporting to the Operations Manager or Franchise Business Owner, ensuring proper setup and maintenance of marketing materials, checking students in for swim classes, managing class schedules, and promoting sales for new enrollments and additional lessons. The specialist will also facilitate student move-ups, manage social media engagement, and maintain pool deck safety and cleanliness. A flexible schedule, including holidays and weekends, is required.

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