5M Promotions is seeking a customer service representative to aid in their mission to redefine the standards of marketing and sales. They are looking for someone to create outstanding customer experiences by actively listening, addressing needs, and resolving objections with confidence and care, implement innovative sales strategies to engage customers, adhere to client-specific guidelines and industry standards, brainstorm with the customer service representative team to assist customer satisfaction and boost product recognition and exposure, and partner with top-performing representatives and senior management to refine strategies. They want someone with customer service experience, who has exceptional verbal and written communication skills, has strong interpersonal abilities to build meaningful customer relationships, is has a solution-focused mindset and a drive for excellence, has adaptability to thrive in fast-paced environments and embrace change, and has a growth-oriented attitude with openness to learning and professional development. The salary range is $46,000 – $62,000 / yr.