Customer Service Representative

Fleet55, has a listing for a part-time, remote, Customer Service Representative. The compensation for this position is $85K/yr – $190K/yr + Bonus, Sign-on bonus, and Tips.

About the job

Join our dynamic team as a Remote Customer Service Representative, where you’ll be able to assist customers from the comfort of your home. In this role, you’ll be the first point of contact for customers, providing exceptional service and resolving inquiries professionally and efficiently.

What You Will Do

Handle inbound customer inquiries via phone, email, and chat with a focus on first-call resolution.

Utilize empathy and problem-solving skills to understand and address customer needs effectively.

Accurately document all interactions and follow company procedures for issue escalation when necessary.

  • Meet and exceed performance goals for customer satisfaction, quality, and productivity.

Posted on Feb 23, 2024.

If you want to apply, click the LINK here.