WCP Solutions is looking for someone to provide administrative support for our Account Managers, working within a team-based environment that aligns with WCP Solutions’ culture and goals. The role offers a consistent schedule from 8:30 AM to 5:00 PM, Monday through Friday, with the potential for overtime, allowing for a good work-life balance.
The responsibilities include managing customer service calls with professionalism, ensuring timely follow-up on customer requests, and writing up price quotes for both stock and non-stock items. You’ll also work with merchandising and sales to facilitate these quotes. Additionally, you’ll advise customers on trends and new products that align with their budgets and timelines.
The role also involves supporting inventory management, tracking orders, and addressing product delays or change orders. You’ll need to effectively communicate customer-related information, opportunities, and issues to the Account Managers and Sales Manager to ensure smooth information flow. Daily tasks will include accurate data entry, reporting, and general office duties.