Requires 1 year of call center experience and familiarity with Microsoft Office apps. Job duties include responding to calls, educating members and providers about eligibility and benefits, documenting interactions, collaborating with community partners to refer members to relevant services, and participating in member outreach, health fairs, and community events. “Join our team as a Customer Service Navigator at Health Plan of San Mateo (HPSM), where you’ll be the friendly voice providing vital support to our members and providers.”
Link:
https://www.indeed.com/viewjob?jk=75cb1b3bb65935ed&from=shareddesktop_copy